Estágio Customer Service
4 meses atrás
Desejável inglês intermediário/avançado
- Pacote office nível intermediário (Excel e Outlook)
- Facilidade em raciocínio lógico
- Atenção com prazos
- Cursando Administração, COMEX, LOGISTICA, RI, ÁREAS CORRELATAS.
Quais serão as atividades principais do estagiário:
Coleta de informações dos comunicado de transferencias: O estagiário será responsável por pesquisar e coletar informações relevantes para a criação dos comunicados.
Redação e edição de comunicados: O estagiário irá redigir e editar comunicados de acordo com as diretrizes da empresa.
Monitoramento e avaliação dos resultados: O estagiário irá reportar (envio de report) o desempenho dos envios dos comunicados e avaliar transmitir os resultados das campanhas mensais para a gestão.
Analise de fretes e taxas: O estagiário irá analisar fretes e verificar conformidades de auditoria prévia. Se a ferramenta MFTC indicar divergências, apontar e compartilhar os resultados da análise em relatórios.
Tipo de vaga: Estágio / Trainee
Duração do contrato: 24 meses
Salário: R$1.400,00 por mês
**Benefícios**:
- Vale-refeição
- Vale-transporte
Horário de trabalho:
- De segunda à sexta-feira
Escolaridade:
- Ensino Superior cursando ou interrompido (obrigatório)
-
Estágio Customer Service
3 meses atrás
Santos, Brasil MSC Tempo inteiroDesejável inglês básico/intermediário - Pacote office nível intermediário (Excel e Outlook) - Facilidade em raciocínio lógico - Atenção com prazos - Cursando Administração, finanças, logística, processamento de dados e áreas correlatas. Funções e Atividades: - RTIME Team - Booking Response Time Confirmation_ O Estagiário trabalhará em...
-
Customer Service Coordinator
1 semana atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiro{"Responsibilities": "Key ResponsibilitiesAs a Customer Service Coordinator, you will be responsible for managing people and providing constant coaching and mentoring to team members. You will also be fully responsible for customer satisfaction, managing all customer escalations, and following up on NPS. Additionally, you will improve customer satisfaction...
-
Operador de Suporte ao Cliente
2 semanas atrás
Santos, São Paulo, Brasil Its Customer Service Tempo inteiroDescrição do Cargo:O Operador de Suporte ao Cliente atua como porta-voz da empresa Its Customer Service, fornecendo assistência aos clientes por meio de ligações telefônicas. A principal atividade é atender clientes que procuram esclarecimentos sobre os produtos e serviços da empresa.Responsabilidades:Atender clientes de forma eficaz e...
-
Customer Service Coordinator
2 semanas atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout American President LinesAs a world leader in maritime transport and logistics, American President Lines is committed to providing comprehensive and integrated services for greener transportation. Our team is dedicated to delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly skilled and experienced...
-
Customer Service Analyst
2 meses atrás
Santos, São Paulo, Brasil CMA CGM Tempo inteiroMercosul Line is part of the CMA CGM Group, a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation.Booking confirmation and schedule tracking to accomplish the confirmation in until 3 hours from...
-
Customer Service Represenative
3 meses atrás
Santos, Brasil ZIM Tempo inteiroWe are looking for Customer Representative in our Santos branch! **In this role you will**: Check and handle drafts sent by the clients to avoid any misinformation. Check VGM data in the system to check for missing information Follow up on invoices to avoid correctors. Send invoices for payment to clients as soon as the vessel sails. Print originals Bl...
-
Ocean Customer Service Representative
1 semana atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout the RoleWe are seeking a highly skilled Ocean Customer Service Professional to join our team at American President Lines. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Customer Service Team Lead
1 semana atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout the RoleWe are seeking a highly skilled and experienced Customer Service Coordinator to join our team at American President Lines. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesCustomer Service:...
-
Customer Service Team Lead
2 semanas atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout American President LinesAmerican President Lines is a world leader in maritime transport and logistics, offering comprehensive and integrated services for greener transportation.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team in Santos, Brazil. As a key member of our customer-facing team, you will be responsible...
-
Ocean Customer Service Representative
2 semanas atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout the RoleWe are seeking a highly skilled Ocean Customer Service Professional to join our team at American President Lines. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesRespond to customer inquiries and resolve issues...
-
Customer Service Team Lead
2 semanas atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout American President LinesAmerican President Lines is a world leader in maritime transport and logistics, offering comprehensive and integrated services for greener transportation.Job SummaryWe are seeking a highly skilled Customer Service Team Lead to join our team. As a key member of our customer-facing team, you will be responsible for delivering...
-
Customer Service Coordinator
3 semanas atrás
Santos, São Paulo, Brasil CMA CGM Tempo inteiroMercosul Line is part of the CMA CGM Group, a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation. Deal/ manage people and provides constant coaching and mentoring to team members. Be fully...
-
Customer Service Team Lead
2 semanas atrás
Santos, São Paulo, Brasil American President Lines Tempo inteiroAbout the RoleWe are seeking a highly skilled and experienced Customer Service Team Lead to join our team at American President Lines. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesTeam Leadership: Manage...
-
Customer Service Team Lead
Há 6 dias
Santos, São Paulo, Brasil American President Lines Tempo inteiro{"Job Title: Customer Service CoordinatorAt American President Lines, we are seeking a highly skilled Customer Service Coordinator to join our team. This role is responsible for managing customer satisfaction, providing coaching and mentoring to team members, and driving continuous improvement of process performance and team efficiency.Key...
-
Customer Service CoordinatorCustomer Service Coordinator
3 semanas atrás
Santos, Brasil CMA CGM Tempo inteiroMercosul Line is part of the CMA CGM Group, a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation. - Deal/ manage people and provides constant coaching and mentoring to team members. ...
-
Customer Service Coordinator
3 semanas atrás
Santos, Brasil CMA CGM Tempo inteiroMercosul Line is part of the CMA CGM Group, a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation. Deal/ manage people and provides constant coaching and mentoring to team...
-
Customer Service CoordinatorCustomer Service Coordinator
1 semana atrás
Santos, São Paulo, Brasil CMA CGM Tempo inteiroMercosul Line is part of the CMA CGM Group, a world leader in maritime transport and logistics. Mercosul Line is one of the leading players in Brazil's domestic container shipping market. It offers comprehensive and integrated services for greener transportation.Deal/ manage people and provides constant coaching and mentoring to team members. Be fully...
-
Estágio Customer Service
3 meses atrás
Santos, Brasil MSC Tempo inteiroCursando nível superior em Administração, Relações Internacionais, Comércio Exterior, Logística ou áreas correlatas; Pacote office nível intermediário; Inglês intermediário ou avançado. Tipo de vaga: Estágio / Trainee Duração do contrato: 12 meses Salário: R$1.400,00 por mês **Benefícios**: - Vale-refeição - Vale-transporte Horário...
-
Customer Experience Supervisor
1 semana atrás
Santos, São Paulo, Brasil Maersk Tempo inteiroAbout the RoleWe are seeking a highly skilled and experienced Customer Experience Supervisor to join our team at Maersk. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and logistics operations in the country.Key ResponsibilitiesLead a team of Customer Service Analysts and...
-
Estágio Customer Service Reefer
4 semanas atrás
Santos, Brasil MSC Tempo inteiroCursando Administração, Comercio Exterior, logística, Analise de Sistemas e processamento de dados e áreas correlatas. Pacote office nível intermediário (Excel e Outlook) Inglês intermediário ou avançado. As atividades principais do estagiário: Confirmação de bookings em sistema, solicitação de cadastro de rota ao time de capacity/vsa,...