Senior Endpoint Engineer

4 semanas atrás

Brazil Pathlock Tempo inteiro

Position Overview

We are seeking a Senior Endpoint Engineer to join our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a technical expert with a strong focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will report to the Manager of Endpoint Engineers and work alongside a team of 4 engineers.

Key Responsibilities

- Maintain, patch, and ensure compliance for Windows and macOS endpoints using NinjaOne
- Develop and implement automation scripts to reduce manual processes and minimize end-user contact time
- Troubleshoot and resolve complex endpoint issues with minimal escalation
- Execute patch management cycles and ensure timely deployment across all devices
- Implement endpoint security policies and procedures as defined by management
- Monitor endpoint health metrics and proactively identify areas for improvement
- Create and maintain technical documentation for endpoint configurations and processes
- Collaborate with security and IT teams on endpoint protection initiatives
- Participate in incident response for endpoint-related security events
- Assist in vendor evaluations and provide technical input for solution selection
- Mentor junior team members and share technical knowledge
- Participate in on-call rotation for critical endpoint issues

Required Skills & Qualifications

- 3-5 years of hands-on endpoint management experience
- Strong proficiency with NinjaOne or similar endpoint management platforms
- Experience managing both Windows and macOS environments
- Advanced scripting skills in PowerShell and Python for automation
- Solid understanding of patch management, software deployment, and configuration management
- Experience with security compliance requirements (SOC2, ISO27001, GDPR, CCPA)
- Strong troubleshooting and problem-solving abilities
- Self-motivated with ability to work independently in a remote environment
- Excellent written and verbal communication skills
- Must be able to read and speak fluently in English

Preferred Qualifications

- Experience in cybersecurity or identity governance industries
- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar
- Experience with zero-trust security models and endpoint detection and response (EDR) tools
- Knowledge of automation frameworks and CI/CD pipelines
- Experience implementing self-service IT solutions
- Familiarity with cloud-based device management strategies

Work Environment

- Must be available for occasional meetings across global time zones
- On-call rotation participation required for critical issues

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