Manager Endpoint Engineers

Há 3 dias

Brazil Pathlock Tempo inteiro

Position Overview

We are seeking a Manager of Endpoint Engineers to lead our endpoint management team in maintaining and securing 600+ corporate devices across our global organization. This remote position requires a leader with a relentless focus on automation, efficiency, and reducing contact time while ensuring compliance across multiple security frameworks. You will manage a team of 4 engineers and report directly to the VP of IT and DevOps.

Key Responsibilities

- Lead and mentor a team of 4 endpoint engineers, providing technical guidance and career development
- Oversee maintenance, patching, and compliance for 600+ Windows and macOS endpoints using NinjaOne
- Drive automation initiatives to reduce manual processes and minimize end-user contact time
- Ensure endpoints meet compliance requirements
- Develop and implement endpoint security policies and procedures
- Manage vendor relationships with endpoint management and security solution providers
- Respond to and troubleshoot complex endpoint issues, maintaining hands-on technical involvement
- Create and maintain documentation for endpoint standards and processes
- Collaborate with security and IT teams to implement endpoint protection strategies
- Monitor endpoint health metrics and implement improvements to enhance reliability
- Coordinate patch management cycles and ensure timely deployment across all devices
- Lead incident response efforts for endpoint-related security events

Required Skills & Qualifications

- 2+ years of people management experience in IT or technical teams
- 5+ years of hands-on endpoint management experience
- Strong proficiency with NinjaOne or similar endpoint management platforms
- Experience managing both Windows and macOS environments at scale
- Demonstrated experience automating endpoint management tasks using PowerShell, Python, or similar
- Deep understanding of patch management, software deployment, and configuration management
- Experience maintaining compliance with security frameworks (SOC2, ISO27001, GDPR, CCPA)
- Strong troubleshooting skills with ability to resolve complex technical issues
- Excellent communication skills for vendor management and cross-functional collaboration
- Ability to work independently in a remote environment
- Must be able to read and speak fluently in English

Preferred Qualifications

- Experience in cybersecurity or identity governance industries
- Certifications such as Microsoft 365 Certified: Modern Desktop Administrator or similar
- Experience with zero-trust security models and endpoint detection and response (EDR) tools
- Experience with automation tools and scripting for large-scale deployments
- Background in implementing self-service IT solutions

Work Environment

- This is a fully remote position
- Must be available for occasional meetings across global time zones
- On-call rotation participation may be required for critical issue

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