Field Support Engineer

3 semanas atrás


Salvador, Brasil Intellicene Tempo inteiro

Location: Brazil | Supporting CALA

Company: Intellicene

Here’s the thing - This role sits right between deep technical work and real customer ownership. You’ll be hands-on with Intellicene’s software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region.

What you’ll do

• Install, upgrade, troubleshoot, and maintain Intellicene’s enterprise software and related hardware

• Support video management, situational awareness, and dispatch solutions — onsite and remotely

• Own technical issues end-to-end and coordinate with internal teams to resolve them fast

• Travel to customer sites (up to 75%) for project deployment and delivering hands-on training

• Manage the customer lifecycle from onboarding to long-term success

• Drive product adoption through training, usage analysis, and practical guidance

• Build strong relationships with customer stakeholders, from technical teams to executives

• Identify upsell and expansion opportunities and work closely with Sales

What you bring

• Fluent Portuguese, Spanish, and English

• Degree in Engineering, Computer Science, IT, or equivalent experience

• Experience in physical security/video surveillance environments

• Strong background supporting enterprise software in LAN/WAN environments

• Solid networking knowledge (TCP/IP, LAN/WAN, Multicast)

• Experience with Windows Server, virtualization, MS SQL Server, and hardware (RAID, NAS/SAN)

• Customer-facing mindset with clear communication and presentation skills

• Experience with tools like Salesforce, Zoho, Aha, and Microsoft 365

• Willingness to travel frequently and handle shifting priorities

Nice to have

• 5+ years in customer-facing technical roles (support, professional services, pre/post-sales)

• Relevant certifications (Cisco, MCSE, Project Management)

• Experience reading SOWs and presenting to executive audiences

If you enjoy being close to the technology and even closer to the customer, this role is for you.


  • Field Support Engineer

    3 semanas atrás


    Salvador, Brasil Intellicene Tempo inteiro

    Location: Brazil | Supporting CALA Company : Intellicene Here’s the thing - This role sits right between deep technical work and real customer ownership. You’ll be hands-on with Intellicene’s software and hardware in the field, while also acting as a trusted advisor to customers across the CALA region. What you’ll do - Install, upgrade, troubleshoot,...

  • Control Engineer

    2 semanas atrás


    Salvador, Brasil Targan Inc. Tempo inteiro

    Controls Engineer – Sustaining Remote | Global Support Role | Full-Time TARGANAbout the RoleTARGAN is transforming animal agriculture through advanced automation — and we're looking for a Controls Engineer – Sustaining to help keep our systems running smoothly around the world.This is a hands-on, global support role that bridges Field Services and R&D...

  • Field Service Expert

    3 semanas atrás


    Salvador, Brasil beBeeFieldService Tempo inteiro

    Field Service Expert - Remote Opportunity We are seeking a seasoned Field Service Expert to join our team in designing, configuring, and optimizing field service operations. This is a contract role that offers the ideal blend of remote work flexibility and hands-on expertise in Oracle Cloud Field Service. This is an excellent opportunity for someone with...


  • Salvador, Brasil SITA Tempo inteiro

    **Overview**:Associate Technician Field OpsReporting to the Team Lead Service Operations you will be a part of the SITA Global Services team at Galeão International Airport.At SITA, we achieve more, together. Are you ready to join us?**What you will do**- Provide field operations support to internal and external customers in accordance with the terms of the...


  • Salvador, Brasil SITA Tempo inteiro

    **Overview**: Associate Technician Field Ops Reporting to the Team Lead Service Operations you will be a part of the SITA Global Services team at Galeão International Airport. At SITA, we achieve more, together. Are you ready to join us? **What you will do** - Provide field operations support to internal and external customers in accordance with the...


  • Salvador, BA, Brasil beBeeField Tempo inteiro

    Field Support Engineer Opportunity The role sits at the intersection of technical expertise and customer ownership. As a Field Support Engineer, you will work closely with customers across the CALA region to deliver hands-on support and training for Intellicene's software and hardware. You will be responsible for: Installing, upgrading, troubleshooting, and...

  • Field Service Expert

    4 semanas atrás


    Salvador, BA, Brasil beBeeFieldService Tempo inteiro

    Field Service Expert - Remote Opportunity We are seeking a seasoned Field Service Expert to join our team in designing, configuring, and optimizing field service operations. This is a contract role that offers the ideal blend of remote work flexibility and hands-on expertise in Oracle Cloud Field Service. This is an excellent opportunity for someone with...

  • Network Support Technician

    3 semanas atrás


    Salvador, Brasil Tech Domain Tempo inteiro

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks...

  • Senior Data Engineer

    2 semanas atrás


    Salvador, Brasil Applaudo Tempo inteiro

    About You About YouYou are a Senior Data Engineer who enjoys building reliable, scalable data platforms and enabling data-driven and AI-powered products. You feel comfortable owning data pipelines end to end, working closely with analytics and AI / Data Science teams, and translating complex data problems into robust technical solutions. You value clean...

  • Platform Engineer

    4 semanas atrás


    Salvador, Brasil Talent Tempo inteiro

    Platform Engineer (AWS / Terraform / Kafka) – Fintech Payments Platform Location : Remote (UK / EU time zones) Contract : 7 months (to April 2026) Start : ASAP Tech Stack : AWS, Terraform, Kubernetes / EKS, Kafka, GitOps, Cloud-Native Tooling Focus : Platform engineering & solution build (not ops / DevOps) About the Role We’re looking for a Platform...