Gerente Senior de Transportes, First Mile Team

1 dia atrás

São Paulo, São Paulo, Brasil Amazon Tempo inteiro
The Amazon First Mile team is looking for a First Mile Operations Manager to raise the bar and ensure that every customer and seller across the country receives the speed, quality, and reliability they expect from Amazon.

As a First Mile Operations Manager, you will be responsible for leading operations with multiple logistics partners and ensuring our sellers have an exceptional experience using our Marketplace. This role will serve as a critical liaison between the Business, Seller Operations, and Routing teams, reporting directly to the First Mile Leader.

Key job responsibilities
Key job responsibilities

- Comfortable working in different roles — sometimes supporting, sometimes leading — with the ability to roll up their sleeves and jump in when needed.
- Develop and implement initiatives that drive continuous improvement by simplifying processes, creating additional value, and reducing costs.

- Identify process gaps through deep dives into metrics and implement operational improvements.

- Benchmark against other countries and industry players to optimize the First Mile (FM) operations network and routing systems.

- Redesign the FM network to accommodate volume growth and vehicle availability.

- Support FM expansion in collaboration with other Program Managers.

- Align capacity needs with logistics partners and scout new partners when necessary.

- Build strong relationships with third-party operational leaders and Amazon stakeholders to accelerate problem-solving and prevent issues that could impact the customer and seller experience.

- Establish robust mechanisms and KPIs to drive improvements in daily operations.

- Ensure compliance and delivery quality while maintaining a strong focus on user experience.- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent
- Experience scouting and developing delivery partners
- Experience in complex transportation operations
- Experience using data and metrics to identify and drive improvements
- Experience writing queries in SQL
- Fluent in Portuguese and English
- Availability to work from Osasco- Bachelor's degree preferably in Supply Chain, Engineering or Logistics;
- MBA in supply chain, business, engineering, finance or related technical or quantitative field.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

  • Gerente Senior De Transportes, First Mile Team

    Há 9 horas

    São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    The Amazon First Mile team is looking for a First Mile Operations Manager to raise the bar and ensure that every customer and seller across the country receives the speed, quality, and reliability they expect from Amazon.As a First Mile Operations Manager, you will be responsible for leading operations with multiple logistics partners and ensuring our...

  • Gerente Senior de Transportes, First Mile Team

    1 dia atrás

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro US$104.000 - US$130.878 por ano

    The Amazon First Mile team is looking for a First Mile Operations Manager to raise the bar and ensure that every customer and seller across the country receives the speed, quality, and reliability they expect from Amazon.As a First Mile Operations Manager, you will be responsible for leading operations with multiple logistics partners and ensuring our...

  • Gerente Senior de Transportes, First Mile Team

    Há 20 horas

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro US$104.000 - US$130.878 por ano

    DESCRIPTIONThe Amazon First Mile team is looking for a First Mile Operations Manager to raise the bar and ensure that every customer and seller across the country receives the speed, quality, and reliability they expect from Amazon. As a First Mile Operations Manager, you will be responsible for leading operations with multiple logistics partners and...

  • Gerente de Operações Logísticas, First Mile

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Bachelor's degree preferably in Supply Chain, Engineering or Logistics;- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced eCommerce environment;- Proven analysis and problem-solving skills;- Fluent in Portuguese and English;- High level of written, verbal and interpersonal skills;- Availability to travel and work from different...

  • Analista de First Mile

    1 semana atrás

    São Paulo, São Paulo, Brasil Shopee Tempo inteiro

    DepartmentOperations- LevelEntry Level- LocationBrazil - São PauloThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis...

  • Especialista de Qualidade, First Mile

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Bachelor's degree preferably in Supply Chain, Engineering or Logistics;- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced industrial, logistics or production environment;- Proven analysis and problem-solving skills;- You feel responsible for the quality of your work whilst striving for steady excellence and optimization;-...

  • Transportation Specialist, First Mile Team

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Bachelor's Degree;- Experience in transportation and/or supply chain in segments like Operations, Manufacturing, Industry, E-commerce or something related;- Experience in Microsoft Excel in advanced knowledge;- Intermediate English.Are you passionate about shaping the future of Transportation in Amazon Marketplace? Do you want to manage a complex network of...

  • Transportation Manager, First Mile Amzl

    2 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro

    Program or project management experience;- Experience owning program strategy, end to end delivery, and communicating results to senior leadership;- Experience working with external suppliers;- Experience leading large complex programs experience;- Experience using data and metrics to determine and drive improvements;- Bachelor's degree preferably in Supply...

  • First Mile Transportation Strategy Lead

    1 dia atrás

    São Paulo, São Paulo, Brasil beBeeTransportation Tempo inteiro R$80.000 - R$138.000

    Lead Transportation Strategist for First Mile OperationsJob Description:We are seeking a Lead Transportation Strategist to shape the future of transportation in Amazon Marketplace. This role will manage a complex network of sellers who deliver through third-party carriers and implement projects to improve their experience.Implement strategic projects to...

  • Transportation Planning Manager, First Mile

    Há 20 horas

    São Paulo, São Paulo, Brasil Amazon Tempo inteiro US$104.000 - US$130.878 por ano

    DESCRIPTIONThe First Mile Transportation Planning Manager role provides Operations with solutions for in-station operations, both year-round and during seasonal peaks. The ideal candidate is passionate about using data to deliver actionable plans that impact the business. They have a strong track record of delivering results and are experienced in executing...