Transportation Manager, First Mile Amzl
2 semanas atrás
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership;
- Experience working with external suppliers;
- Experience leading large complex programs experience;
- Experience using data and metrics to determine and drive improvements;
- Bachelor's degree preferably in Supply Chain, Engineering or Logistics;
- Experienced in Distribution and/or Fulfillment processes, ideally in fast-paced eCommerce environment;
- Fluent in Portuguese and English;
- Availability to travel and work from different locations.;
- Availability to work from Embu das Artes, Osasco and Guarulhos.
The Amazon First Mile team is looking for a First Mile Operations Manager to raise the bar and ensure that every customer and seller across the country receives the speed, quality, and reliability they expect from Amazon. As a FM Operations Manager you will be responsible for São Paulo Capital area, leading the operation with several logistics partners and ensuring our sellers have a great experience using our Marketplace. This role will serve as a critical liaison between Business, Seller Operations, and Transportation teams, reporting directly to the OTR leader. Key job responsibilities - Be comfortable in different roles, sometimes supporting, sometimes leading, and has the ability to "roll up their sleeves" and jump in if needed. - Develop and implement ideas to drive continuous improvement by simplifying the process, creating additional value and reducing the costs. - Identify process gaps through deep dive of metrics and make operational improvements. - Benchmark with other countries and players to optimize our FM operations network and routing system. - Redesign FM network adjusting it to volume growth and vehicles availability. - Support FM expansion with other PMs. - Align capacity needed with logistic partners, and scout new partners when needed. - Build strong partnerships with 3P operational leaders and Amazon stakeholders, accelerating problem-solving to prevent issues that could harm the customer and seller experience - Build strong mechanisms and KPIs to improve daily operations. - Ensure compliance and quality in deliveries while focusing on user experience.
- MBA in supply chain, business, engineering, finance or related technical or quantitative field
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