Jira Architect

Há 2 dias

Rio de Janeiro, Brasil International Digital Partners Tempo inteiro

Senior CMDB & Automation Engineer (Contractor – PJ)

Location: Brazil (Remote)

Engagement Type: Short-term project (flexible dedication)

About the Opportunity

Our client is looking for a Senior CMDB & Automation Engineer to lead a high-impact project focused on the strategic redesign and implementation of a Configuration Management Database (CMDB) within the Jira Service Management (JSM) ecosystem.

This project requires a hands-on technical consultant capable of architecting the future state of the configuration management practice, enhancing operational stability, and reinforcing the organization’s security posture. The consultant will deliver a sustainable, automated, and high-integrity CMDB that provides real-time, accurate data visibility.

Scope of Work

This engagement follows a structured, deliverable-based approach divided into key project phases:

Phase 1: CMDB Audit & Maturity Assessment

- Conduct a comprehensive diagnostic of the existing JSM Assets environment to establish a baseline.
- Identify data quality issues, architectural limitations, and process gaps.
- Engage with key stakeholders (application owners, infrastructure, and security teams) to define essential CMDB use cases.

Phase 2: Future-State Architecture & Governance Design

- Architect a scalable, service-centric CMDB model and taxonomy within JSM Assets.
- Design and document a Governance Framework defining data ownership, roles, responsibilities, and change control processes.
- Define a data federation strategy to distinguish mastered versus federated data sources.

Phase 3: Implementation & Integration

- Execute the approved CMDB architecture within JSM, including schema and automation rule configuration.
- Engineer and implement automated, bi-directional integrations between the CMDB and key systems (e.g., Okta, Kandji, Intune) using the enterprise iPaaS.
- Review and migrate existing Okta Workflows into the iPaaS for improved governance and scalability.

Phase 4: Enablement & Handover

- Develop comprehensive documentation for integrations, data models, and governance processes.
- Build Jira dashboards to provide visibility into CMDB health and accuracy.
- Ensure the designed solution is fully documented and ready for transition to the client’s internal IT team.

Qualifications

Required Experience

- Minimum 8+ years in IT Infrastructure or related fields, with at least 4 years focused on CMDB architecture, design, and governance.
- Advanced, hands-on expertise with Jira Service Management (Assets), including schema architecture, imports, and complex IQL configuration.
- Proven experience leading end-to-end CMDB implementation or redesign projects as the primary technical architect.
- Solid understanding of ITIL principles, particularly Service Asset and Configuration Management (SACM).
- Demonstrated experience integrating external data sources into CMDB via REST APIs and iPaaS platforms.

Preferred Experience

- Prior experience with other ITSM tools (e.g., ServiceNow).
- Scripting skills (Python, Groovy, or similar).
- Professional certifications such as Atlassian ACP-JSM or ITIL v4.
- Background in fast-paced, cloud-native, or cybersecurity environments.

Why This Project?

This is a high-visibility consulting engagement where your work will directly influence the client’s operational maturity and IT best practices. The consultant will have autonomy and ownership to design and deliver a foundational data architecture that enhances scalability, security, and reliability across the organization.

  • Integration Architect | Senior

    2 semanas atrás

    Rio de Janeiro, Brasil Compass.uol Tempo inteiro

    Descrição da Vaga A Compass UOL busca um Arquiteto de Soluções para se juntar à nossa equipe. As responsabilidades incluem: Entender a solução e produzir a documentação necessária para viabilizar o desenvolvimento; Apoiar o time de negócios em refinamentos e reuniões; Atuar desde a macroestimativa/T-Shirt até o fim da Sprint 0/Grooming; Garantir...

  • Senior Azure Data Architect

    3 semanas atrás

    Rio de Janeiro, Brasil Inclusion Cloud Tempo inteiro

    **About the job Senior Azure Data Architect****Summary of Duties & Responsibilities**The Senior Azure Data Architect is expected to evangelize and educate others on engineering design and development standards. Senior Azure Data Architect is expected to function as a productive member of a team, working and communicating proactively with engineering peers,...

  • Integration Architect | Senior

    2 semanas atrás

    Região Geográfica Intermediária de Juiz de Fora, Brasil Compass UOL Tempo inteiro

    Responsabilidades Entender a solução e produzir a documentação necessária para viabilizar o desenvolvimento; Apoiar o time de negócios em refinamentos e reuniões; Atuar desde a macroestimativa/T-Shirt até o fim da Sprint 0/Grooming; Garantir a entrega dos artefatos previstos no fluxo de trabalho; Zelar pela governança de arquitetura, alinhada...

  • Arquiteto de Ti

    2 semanas atrás

    Zona Central de São Paulo, Brasil AllEasy Tempo inteiro

    **Formação**: Superior completo em na área de TI.- ** Experiência **de Arquiteturas de TI: Conhecimento profundo de diferentes modelos de arquitetura(cliente-servidor, microsserviços, nuvem), padrões de design e melhores práticas.Visão Sistêmica: Compreender o funcionamento da organização como um todo, incluindo seus processos,fluxos de...

  • Test Lead

    Há 5 dias

    Rio de Janeiro, Brasil Wunderman Thompson Commerce Tempo inteiro

    **Please note that this job is a full-time position located in Portugal, but the selection process will be conducted in English.** **Please send over your CV in English.** **About the job**: Due to continued growth, our capabilities in Portugal are expanding and we are looking for Test Leads to join our team. This is a really exciting time to join us and...

  • Cx Client Success

    3 semanas atrás

    Rio de Janeiro, Brasil Findasense Tempo inteiro

    **El Rol**Tendrás el propósito de gestionar de manera exitosa la relación con los clientes organizando eficientemente los recursos, gestionando los procesos y conectando a las áreas de negocio y equipos para alcanzar los objetivos del mismo y cubrir las necesidades alineadas con la propuesta de valor de la compañía.**El equipo**Serás parte de un...

  • Test Lead

    3 semanas atrás

    Rio de Janeiro, Brasil Wunderman Thompson Commerce and Technology Tempo inteiro

    **Please note that this job is a full-time position located in Portugal, but the selection process will be conducted in English.****Please send over your CV in English.****About the job**:Due to continued growth, our capabilities in Portugal are expanding and we are looking for Test Leads to join our team. This is a really exciting time to join us and work...

  • Sr Salesforce Developer

    3 semanas atrás

    Rio de Janeiro, Brasil Inclusion Cloud Tempo inteiro

    **About the job SR Salesforce Developer****About the Client**:The client is an American record label company that is a leader in the market.The client is currently seeking a Salesforce Developer to join their team and build solutions that leverage their real-time data ecosystem.**What You'll Do**:- Work with Product Managers and the rest of the development...

  • QA Automation Engineer

    3 semanas atrás

    Rio de Janeiro, Brasil EnterpriseAlumni Tempo inteiro

    Overview This is a remote role based in São Paulo, Brazil. Role: We are looking for a highly experienced Lead QA Automation Engineer (SDET) to architect, build, and scale our test automation framework for a complex, enterprise-grade SaaS platform. Our customers include global financial institutions, professional services firms, and military organizations...

  • Senior Program Manager, IT Consulting

    1 semana atrás

    Rio de Janeiro, Brasil Mobiz Tempo inteiro

    **Location**: Remote - Brazil Are you a seasoned program leader who thrives in complex, client-facing IT environments? Do you bring a passion for delivering cloud, infrastructure, and DevOps solutions that drive real business results? If so, we want to meet you. Mobiz IT, Inc. is seeking a Senior Program Manager to lead strategic IT consulting programs for...