Software Quality Analyst

About the job Join one of the biggest IT Services companies in the world Here you can transform your career Why join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment. We are looking for a Software Quality Analyst who wants to learn and transform their career, in a CLT contract, Remote in the city of São Paulo . A Software Quality Analyst (QA) with a collaborative and agility-oriented profile, capable of working in short validation cycles, ensuring the quality of patches, releases, and continuous deliveries. The professional will be responsible for testing, automating, and validating bug fixes, improvements, and new implementations, with a focus on reliability, speed, and test coverage. Responsibilities and Duties:  Plan, execute, and automate functional, exploratory, and regression tests, ensuring the quality of deliveries;  Validate bug fixes applied by the development and support team, ensuring no regressions;  Create, maintain, and update test cases and scenarios in tools such as qTest and Zephyr;  Develop and maintain test plans and coverage strategies for bug fixes and issues;  Perform API, performance, security, and database tests, as needed for the incident.  Report defects with technical clarity, proposing hypotheses and collaborating with developers on reproducibility.  Monitor quality metrics and regression indicators, contributing to preventive actions. Technical Skills:  Solid knowledge of software quality, QA methodologies, and best practices.  Experience with test management tools (qTest, Zephyr, Jira, TestRail, etc.).  Hands-on experience with manual and automated testing (UI, API, and regression).  Knowledge of SQL for data validation and integrations.  Experience with agile methodologies (Scrum, Kanban) and integration with DevOps pipelines.  Knowledge of performance testing (JMeter, Gatling, k6, or equivalent).  Experience with exploratory testing and risk-based coverage techniques;  Knowledge of security testing and validation of REST APIs. Advantages:  Previous experience in support environments or bug fix teams;  Experience with DataDog, New Relic, or observability tools for impact analysis;  Knowledge of Selenium, Cypress, or Playwright for front-end automation;  Familiarity with Postman or Insomnia for API test automation;  Experience with OKR monitoring and continuous quality metrics. Desired Profile  Collaborative, agile, and results-oriented mindset;  Clear and technical communication with multidisciplinary teams (Dev, SRE, Support);  Attention to detail, critical thinking, and a focus on failure prevention;  Ability to act autonomously and with a sense of urgency in dynamic environments;  Constant desire to improve processes, tools and test coverage. >>> What do we offer? TCS Benefits in Brazil: - Health insurance - Dental Plan - Life insurance - Transportation vouchers - Meal/Food Voucher - Childcare assistance - Gympass - TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates - Partnership with SESC - Reimbursement of Certifications - Free TCS Learning Portal – Online courses and live training - International experience opportunity - Discount Partnership with Universities and Language Schools - Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire - TCS Gems – Recognition for performance - Xcelerate – Free Mentoring Career Platform At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility to build a TCS that respects each person. Our motto is "Inclusion without exception". Join us and become a TCSer #Buildingonbelief RGS: TBD