Technical Support Service Desk Administrator

2 semanas atrás

São Paulo, Brasil Pride Global Tempo inteiro

Technical Support Service Desk Administrator (English & Spanish Support)
Hybrid – São Paulo, SP
Contract |
6 months + possible 90-day extension
We are looking for a
Technical Support Service Desk Administrator
with validated
English and Spanish proficiency
to provide high-quality user support in a dynamic, hybrid work environment.
Responsibilities
Provide user support in
English and Spanish
via phone, email, and chat.
Support mobile devices (
iOS and Android
).
Troubleshoot and support
network infrastructure and VPN
.
Maintain and support
Windows, Office 365, Outlook, and ServiceNow
.
Perform
first-level support
according to established procedures.
Analyze, diagnose, and resolve incidents.
Log incidents and service requests accurately.
Required Education & Experience
Technical degree in Technology or a related field, or higher education in Technology/Systems.
Minimum 2 years of experience
providing user support.
Technical Skills
Advanced English and Spanish
(mandatory; validated).
Knowledge of
ITIL
.
Experience with
Windows, Office 365, Outlook
.
Understanding of
computer networks and VPN
.
Experience with
ServiceNow
.
Benefits (via Pride Global)
Eligible employees receive:
Medical, dental, and vision coverage
Supplemental benefits (accident, critical illness, hospital indemnity)
Life & disability insurance
401(k) retirement savings
Employee assistance program
Legal assistance
Auto, home, and pet insurance
Discounts with preferred vendors

  • Technical Support Service Desk Administrator

    4 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support)Hybrid – São Paulo, SPContract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment.ResponsibilitiesProvide

  • Technical Support Service Desk Administrator

    2 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment. Responsibilities

  • Technical support service desk administrator

    3 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment. Responsibilities Provide...

  • Technical Support Service Desk Administrator

    3 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment. Responsibilities Provide...

  • Technical Support Service Desk Administrator

    4 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment. Responsibilities -...

  • Technical Support Service Desk Administrator

    4 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment. Responsibilities Provide...

  • Technical Support Service Desk Administrator

    4 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support)Hybrid – São Paulo, SPContract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment.ResponsibilitiesProvide...

  • Technical Support Service Desk Administrator

    4 semanas atrás

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support)Hybrid – São Paulo, SPContract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment.ResponsibilitiesProvide...

  • Technical Support Service Desk Administrator

    Há 3 dias

    São Paulo, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support)Hybrid – São Paulo, SPContract | 6 months + possible 90-day extensionWe are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment.ResponsibilitiesProvide user...

  • Technical Support Service Desk Administrator

    3 semanas atrás

    São Paulo, SP, Brasil Pride Global Tempo inteiro

    Technical Support Service Desk Administrator (English & Spanish Support) Hybrid – São Paulo, SP Contract | 6 months + possible 90-day extension We are looking for a Technical Support Service Desk Administrator with validated English and Spanish proficiency to provide high-quality user support in a dynamic, hybrid work environment. Responsibilities Provide...