DevOps Engineer II

COMPANY Infobase IT – Requisitos básicos - DevOps Engineer II – Necessário inglês fluente. Pode estar em qualquer lugar do Brasil e prestará serviços para um cliente da inudstria de turismo e hotelaria, no Canadá seguindo o fuso-horário EST/EDT. Descrição em inglês abaixo. Oportunidades para brasileiros que estão no Brasil ou que possam ter contratos via Brasil. Faixa Salarial PJ: R$17000 a R$20000 / CLT : R$10000 a R$12000 POSITION As a DevOps Engineer II, you will be responsible for the infrastructure (on-premises &cloud) supporting all our client´s business applications. You will part of a team with a customer-centric approach and that follows the principles of "Spry – Lean & Simple Technology". We strongly believe that complexity is the worst enemy and solutions should not be more complicated than the problem they solve. The role will be working closely with other system administrators, development team and other stakeholders across the organization. You will be part of the critical incident response team, the on-call rotation team that make sure our infrastructure is always available to our customers 24x7x365 JOB RESPONSIBILITIES Overall: Be an integral part of the DevOps and IT Operations Team by managing the infrastructure that support our clients. Reporting to the DevOps Team Lead, the core responsibilities of the position are: > Customer Satisfaction – As part of our Operations teams, it is everyone's responsibility to maintain the satisfaction of our customers by solving incidents in an effective and efficient fashion, focused on identifying and fixing the root causes of problems. You will be part of an oncall rotation schedule, requiring you to work flexible hours when necessary to ensure we maintain our SLAs. > 50%: Cloud and System Administration – Your primary responsibility is to maintain our infrastructure (AWS and data centers), including the configuration, management, troubleshooting, monitoring and/or upgrading of Windows and Linux servers across different environments. You will be actively managing our applications deployments and will be working closely with the Developers and Architects in understanding upcoming infrastructure needs. > 30% Security – While operating our systems, you will ensure the highest level of security and uptime, taking a proactive approach in identifying and managing cyber risks. You will actively contribute to improve the Security of our systems by identifying, assessing and remediating any security vulnerability that could exist. This includes creating, reviewing and modifying SCP and IAM Policies in AWS, ACLs in firewall solutions, Windows and Linux security settings, among other technologies. > 15% AI Adoption – We believe that AI is a set of technologies that empower teams to increase process efficiency and to offer new product offerings to our clients. Part of your role is to identify opportunities where AI could help us scale up the value and the positive impact of our solutions, while ensuring the quality and positive ROI of new tools implemented. > 5% Learning and Exploring – Everyone in our team is actively Learning on the job every single day. You are expected to thrive in a dynamic environment where new challenges are opportunities to learn more about our solutions, customers, and the industry. We value creativity over strict processes, critical thinking over following strict rules, and value delivery over busy work. We need you to explore existing or new technologies that creates value for our organization. JOB QUALIFICATION – MUST HAVE: > Bachelor's Degree in Computer Science, Information Technology, or equivalent experience in Technology Operations > 7+ years' experience in Linux System Administration of physical and virtualized servers (VMWare and Nutanix). > 5+ years' experience in Windows Administration of physical and virtualized servers > 4+ years' experience developing with AWS technologies (EC2, ECS, EKS, S3, API Gateway, Cloud Front) and/or Azure services. > Strong problem-solving skills, able to troubleshoot and identify root causes to problems. > Experience with observability, monitoring and alerting tools (OpenTelemetry, Datadog, Nagios, Zabbix, Splunk, Splunk on-call, AWS CloudWatch) > Demonstrated ability to manage deployments in the cloud (Terraform, CloudFormation) or data centers (Puppet, Vagrant, Artifactory, Jenkins, Chef, Ansible). > Advanced scripting skills (Bash, Python and PowerShell). > Understanding and acceptance of Agile software development practices. > Familiarity with repositories (Artifactory, Bitbucket, GitLab). > Understanding and acceptance that simplicity of our solutions is of utmost importance, this is a pivotal philosophy at Leonardo. PREFERRED SKILLS - BONUS: > Previous experience with enterprise data integration solutions on hybrid (on-prem and cloud) environments. > Experienced with AI transformation initiatives including process automation. > Previous exposure to workflow automation and AI agentic platforms such as Microsoft Power Automate, n8n, etc. > Experience with Data Lakehouse (Snowflake, Databricks, Azure Synapse Analytics) and Data Visualization (PowerBI, Tableau) solutions. COMPETENCIES > Problem Solving > Teamwork > Communication skills > Customer Focus > Time Management > Action Oriented > Planning > Self-Development Hiring Process - Application via LinkedIn, sending resume in English - Screening with Recruiter for 30 minutes - 1.5h interview with DevOps Team lead and Vp of Technology - Paperwork & job offer