Mobility Operations Specialist

4 semanas atrás

São Paulo, Brasil Keeta Tempo inteiro

Responsible for the full-process relocation management of expatriate employees upon arrival in the host country, including but not limited to:
1. Coordinating and arranging temporary accommodation and subsequent transitions

- Providing guidance and assistance for opening local bank accounts
- Advising on the registration procedures for various permits required in the host country
- Supporting housing rental matters, including property selection and contract negotiation
- Managing company apartment resources, including lease agreement signing and daily maintenance
Establishing and maintaining regular communication mechanisms with expatriate employees:
1. Managing expectations before onboarding and clearly communicating relevant policies and important notes of the host country
- Regularly following up on employees’ adaptation and promptly resolving issues during the relocation process
- Collecting employee feedback to continuously optimize relocation procedures and service quality
Formulating and improving company expatriate management rules and procedures:
1. Developing standardized global expatriate relocation operation manuals
- Ensuring procedures comply with local laws, regulations, and internal company policies
- Collaborating across departments to optimize the expatriate support system
- Managing suppliers and collaborating to enhance the relocation service experience
Providing comprehensive employee care services:
1. Organizing cultural adaptation training and sharing local life guides
- Assisting employees and their families in solving daily life challenges in the host country
- Establishing emergency response mechanisms to safeguard employee safety and rights
Job Requirements:
- Bachelor’s degree or above;

majors in Human Resource Management, International Business, Cross-cultural Management, or related fields are preferred
- 3–5 years of work experience, with previous management of international assignment projects involving over 100 employees
- Experience in cross-cultural communication or international expatriate relocation managemen

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