Customer Success Specialist
4 semanas atrás
- LOVE startups and always dreamed of working in tech?
- WANT to build meaningful relationships and help ambitious entrepreneurs succeed?
- BELIEVE you can use initiative and ownership to fast-track your career?
THEN READ ON
Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn their business dreams into reality.
Backed by $15M in seed funding from top-tier VCs in the UK and Silicon Valley, Oneday is scaling fast. Our mission: redefine business education and become the largest entrepreneurship school in the world.
Join us and help shape a world where anyone, anywhere, can build a company.
WHAT IS THIS ROLE ABOUT?
We are hiring an entrepreneurial Customer Success Specialist who will own the student experience end-to-end. Your mission is to wow our students , keep them deeply engaged, and ensure they achieve real outcomes through the program.
You will be part relationship-builder, part problem-solver, part coach. You will collaborate closely with our admissions, mentor, and product teams — acting as the voice of the customer inside Oneday.
This is NOT a routine support role. This is a high-ownership, fast-paced, startup CS role for someone who wants to grow fast.
WHAT YOU’LL DO
- Build strong relationships with students and mentors to ensure a world-class experience
- Monitor student progress and proactively increase engagement, satisfaction, and completion
- Identify blockers and help students stay motivated and on track
- Run check-ins, onboarding sessions, and community touchpoints
- Turn feedback into insights to improve the product and operations
- Drive retention, NPS and student outcomes as your core KPIs
- Contribute to building scalable CS processes as we grow
WHO WE’RE LOOKING FOR
- Fluent English speaker with exceptional communication skills
- Entrepreneurial mindset — you take initiative, move fast, and solve problems without waiting for instructions
- High empathy + relationship skills (you enjoy speaking with people daily)
- Ownership mentality — you think in outcomes, not tasks
- A passion for business, startups, or education is a big plus
Bonus if you have experience in:
- Customer success, account management, community management, or support
- Startup or fast-growth environments
WHAT’S IN IT FOR YOU
- The full startup experience — real responsibility, real impact, real growth
- Competitive salary + equity
- An accelerated learning journey surrounded by entrepreneurial people
- A chance to help build something that changes lives at scale
-
Customer success specialist
3 semanas atrás
BRASIL Botcity Tempo inteiroCompany and Role Overview At BotCity, we’ve built a pioneering Intelligent Automation platform, backed by global investors such as Y Combinator and SoftBank. Our mission is to empower enterprises worldwide to scale their automation initiatives with best-in-class governance, orchestration, and developer tools. We believe that automation projects are...
-
Customer Success Specialist
1 hora atrás
brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer success specialist
3 semanas atrás
Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer Success Specialist
1 semana atrás
Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer Success Specialist
1 semana atrás
Brasil Pearl Tempo inteiro R$180.000 - R$250.000 por anoAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They're looking for the sharpest, hungriest candidates who they can consistently promote and work with...
-
Customer Success Specialist
3 semanas atrás
Índio do Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer Success Specialist
3 semanas atrás
Índio do Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
-
Customer Success Specialist
1 semana atrás
Rua Gilberto de Alencar Centro, Juiz de Fora, Minas Gerais, Brasil Lupatini E Pinheiro Instituto De Manipulacao Tempo inteiro R$4.000 por anoJunte-se a nós e faça parte de um time que transforma saúde em liberdade Temos orgulho de promover saúde e bem-estar, inspirando desafios e contribuindo para uma qualidade de vida mais saudável.Estamos à procura de um Customer Success Specialist, que será responsável por garantir uma experiência encantadora em cada atendimento, contribuindo para a...
-
Customer Success Specialist
3 semanas atrás
Índio do Brasil Oneday Tempo inteiro- LOVE startups and always dreamed of working in tech? - WANT to build meaningful relationships and help ambitious entrepreneurs succeed? - BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON! Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn...
-
Customer Success Consultant
Há 4 dias
BRASIL, SÃO PAULO; BRASIL,BELO HORIZONTE vaga para Customer Success Consultant na Hotmart Tempo inteiro R$80.000 - R$120.000 por anoAQUI VOCÊ IMPACTA DE VERDADE: SUA CARREIRA, AS PESSOAS, O MUNDOA Hotmart é uma empresa global de tecnologia, líder em negócios digitais e protagonista na Creator Economy (Economia dos Criadores de Conteúdo). Com sede nos Países Baixos, nosso time de Troopers - forma como carinhosamente chamamos nossos colaboradores (as) - está espalhado por sete...
