Customer Success Specialist
1 semana atrás
Joom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make e-commerce data easy to understand and efficient for all sellers. Joom Pulse is one of the key businesses of Joom, an international group of e-commerce companies that was founded in 2016 in Latvia. Joom also includes the following businesses: Joom Marketplace, a platform for shopping from all over the world; Onfy, a pharmaceutical marketplace in Germany, and JoomPro, a platform for cross-border wholesale trade. Joom’s offices are located in Latvia, China, Hong Kong, the USA, Germany, Brazil, and Portugal. Joom Group has its HQ in Lisbon, Portugal. We are looking for a proactive, customer-focused Customer Success Specialist to foster strong client relationships, enhance user satisfaction, and support seamless product adoption and retention. Responsibilities Develop and maintain strong client relationships, ensuring alignment with customer needs Provide fast & full answers to clients’ questions and support for their problems Keep customers informed on new features and best practices to enhance usage Monitor customer engagement and satisfaction to identify upsell and renewal opportunities Lead renewal processes and identify growth opportunities within customer accounts Ensure high retention rate by providing excellent customer success service & support Requirements 1+ years of experience in customer success management Fluency in Portuguese Advanced communication skills with ability to handle difficult client conversations, build client trust and understand client perspectives Ability to collect, structure, and filter clients’ feedback, and
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Customer Success Specialist
3 semanas atrás
Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
4 semanas atrás
Índio do Brasil JoomPulse Tempo inteiroJoom Pulse is a data platform that provides analytics and recommendations for marketplace sellers. Its features allow you to review the most profitable products, know the estimated profit of buying directly from the supplier, discover the categories with the greatest growth potential, and explore profitable ways to expand your business. Joom Pulse helps make...
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Customer Success Specialist
1 semana atrás
Brasil 8086b050-511b-4e18-a48f-79a84d518b7b Tempo inteiro R$40.000 - R$80.000 por anoWork Arrangement: RemoteJob Type: Independent Contractor, Full-timeWork Schedule: US Time Zones (ET, CT, MT, or PT)Locations:Remote (US time zone alignment required)About Pearl TalentPearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and...
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Customer Success Specialist
4 semanas atrás
Índio do Brasil Oneday Tempo inteiro- LOVE startups and always dreamed of working in tech? - WANT to build meaningful relationships and help ambitious entrepreneurs succeed? - BELIEVE you can use initiative and ownership to fast-track your career? THEN READ ON! Oneday is an education technology platform designed to inspire and equip aspiring entrepreneurs from diverse backgrounds to turn...
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Customer Success Consultant
2 semanas atrás
BRASIL, SÃO PAULO; BRASIL,BELO HORIZONTE vaga para Customer Success Consultant na Hotmart Tempo inteiro R$80.000 - R$120.000 por anoAQUI VOCÊ IMPACTA DE VERDADE: SUA CARREIRA, AS PESSOAS, O MUNDOA Hotmart é uma empresa global de tecnologia, líder em negócios digitais e protagonista na Creator Economy (Economia dos Criadores de Conteúdo). Com sede nos Países Baixos, nosso time de Troopers - forma como carinhosamente chamamos nossos colaboradores (as) - está espalhado por sete...
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Customer Success Specialist, Life Sciences
28 minutos atrás
Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Manager
2 semanas atrás
Brasil beBeeManager Tempo inteiroJob Overview We are seeking a seasoned professional to manage our team of customer success engineers. Key Responsibilities: Manage and resolve customer escalations, prioritize issues, negotiate expectations, and drive satisfaction. Built strong relationships with sales teams, customers, partners, and internal stakeholders. Led a high-performing team of...
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Customer Success Coordinator
2 semanas atrás
Brasil eltlearn Tempo inteiro R$30.000 - R$40.000 por anoPosition: Customer Success Coordinator Company Overview: elt is a leading provider of language learning solutions for individuals and organizations. We are dedicated to helping our customers achieve their language learning goals through our innovative and personalized approach. Position Overview: We are seeking a highly motivated and customer-focused...
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Customer Success Specialist, Life Sciences
Há 22 horas
Índio do Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...
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Customer Success Specialist, Life Sciences
1 dia atrás
Índio do Brasil JoVE Tempo inteiroJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...