Base Station Monitoring Engineer

Há 4 dias

Brazil Positec Tempo inteiro

Job Responsibilities:

- System operation status monitoring. Regularly record core system operation indicators through the web page (such as user online status, system availability, etc.). When anomalies are detected, handle them according to the SOP. If the issue cannot be resolved, escalate it to the base station maintenance engineer or platform maintenance engineer for further handling.
- Base Station Status Inspection and Fault Handling. Use automated inspection tools to check the status of faulty base stations in each country, and send the daily fault list to the RTK experts in each country via email. When a fault is reported, perform initial handling according to the SOP. .If the fault cannot be resolved, escalate it to the base station maintenance engineer.
- Technical Support. Requests for technical support from NRTK specialists and users need to be answered within 30 min.

Ability Requirements:

- High school or above education, no specific major requirements, with at least one year of experience in customer service, after-sales, technical support, or related fields.
- English reading and writing skills.
- Proficient in using office software. Word, Excel, email.
- Work experience in software operations and maintenance is preferred

  • Base Station Monitoring Engineer

    1 semana atrás

    Federative Republic Of Brazil Positec Tempo inteiro

    Job Responsibilities: System operation status monitoring. Regularly record core system operation indicators through the web page (such as user online status, system availability, etc.). When anomalies are detected, handle them according to the SOP. If the issue cannot be resolved, escalate it to the base station maintenance engineer or platform maintenance...

  • Base Station Monitoring Engineer

    Há 7 dias

    Brazil Positec Tempo inteiro

    Job Responsibilities：System operation status monitoring. Regularly record core system operation indicators through the web page (such as user online status, system availability, etc.). When anomalies are detected, handle them according to the SOP. If the issue cannot be resolved, escalate it to the base station maintenance engineer or platform maintenance...

  • Base Station Monitoring Engineer

    1 semana atrás

    Brazil, BR Positec Tempo inteiro

    Job Responsibilities：System operation status monitoring. Regularly record core system operation indicators through the web page (such as user online status, system availability, etc.). When anomalies are detected, handle them according to the SOP. If the issue cannot be resolved, escalate it to the base station maintenance engineer or platform maintenance...

  • Base Station Monitoring Engineer

    1 semana atrás

    Brazil Positec Tempo inteiro

    Job Responsibilities： System operation status monitoring. Regularly record core system operation indicators through the web page (such as user online status, system availability, etc.). When anomalies are detected, handle them according to the SOP. If the issue cannot be resolved, escalate it to the base station maintenance engineer or platform...

  • Systems Engineer

    Há 2 dias

    Brazil InComm Payments Tempo inteiro

    We are seeking a Senior System Engineer III to join our Enterprise Monitoring team. In this role, you will be critical to the daily operations, maintenance, and optimization of our observability platforms—Splunk, DynaTrace, and NewRelic—and will also support day-to-day ticketing and incident response workflows. The ideal candidate will be a proactive...

  • Systems Engineer

    Há 3 dias

    Brazil InComm Payments Tempo inteiro

    We are seeking a Senior System Engineer III to join our Enterprise Monitoring team. In this role, you will be critical to the daily operations, maintenance, and optimization of our observability platforms—Splunk, DynaTrace, and NewRelic—and will also support day-to-day ticketing and incident response workflows. The ideal candidate will be a proactive...

  • Systems Engineer

    Há 2 dias

    Brazil InComm Payments Tempo inteiro

    We are seeking a Senior System Engineer III to join our Enterprise Monitoring team. In this role, you will be critical to the daily operations, maintenance, and optimization of our observability platforms—Splunk, DynaTrace, and NewRelic —and will also support day-to-day ticketing and incident response workflows. The ideal candidate will be a proactive...

  • Systems Engineer

    Há 2 dias

    Brazil, BR InComm Payments Tempo inteiro

    We are seeking a Senior System Engineer III to join our Enterprise Monitoring team. In this role, you will be critical to the daily operations, maintenance, and optimization of our observability platforms—Splunk, DynaTrace, and NewRelic—and will also support day-to-day ticketing and incident response workflows. The ideal candidate will be a proactive...

  • Datadog Engineer

    Há 2 dias

    Brazil, BR International Digital Partners Tempo inteiro

    Role: Datadog Engineer - SREContract Duration: 1 year (possible extension)Job Summary:Our client is seeking an experienced Datadog Engineer. This is an excellent opportunity to work on international projects, leading monitoring initiatives and driving best practices in observability.Key ResponsibilitiesLead end-to-end monitoring projects, collaborating with...

  • Datadog Engineer

    Há 2 dias

    Brazil International Digital Partners Tempo inteiro

    Role: Datadog Engineer - SRE Contract Duration: 1 year (possible extension) Job Summary: Our client is seeking an experienced Datadog Engineer . This is an excellent opportunity to work on international projects, leading monitoring initiatives and driving best practices in observability. Key Responsibilities Lead end-to-end monitoring projects,...