Customer Success Manager

1 dia atrás


São Paulo, Brasil Talent Connect Tempo inteiro

Customer Success Manager (Talent Pool) About this role You’ll ensure customers achieve outcomes , increasing adoption, retention, and expansion in partnership with Sales and Product. What you’ll do Onboarding, adoption plans, health scores, and executive QBRs. Identify expansion opportunities; partner with Sales for upsell. Voice of Customer to Product; playbooks and training content. Churn/risk mitigation, renewals coordination. What you bring 3–7 years in CSM/


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