IT Professional Infrastructure Frontend Services
Há 7 dias
Working at Freudenberg: We will wow your world Responsibilities: Implementation and Transition • Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines.Operation • Manages daily operational activities, ensuring stable, secure, and efficient running of the assigned IT service(s), proactively resolving issues and optimizing operational processes.Continuous Improvement • Identifies, recommends, and implements improvements to enhance service quality, reliability, and efficiency. Actively drives continuous improvement initiatives within the assigned services.Knowledge Management and Documentation • Ensures comprehensive, accurate, and up-to-date documentation of service processes, configurations, and relevant knowledge articles. Facilitates knowledge sharing across stakeholders. Project Management • Executes tasks and responsibilities within service-related projects, ensuring effective project delivery, alignment with project goals, and adherence to defined standards, methodologies, and timelines. Cost & Financial Management • Supports the financial management of the service(s), providing information and analysis related to cost control and budget adherence, as required by responsible stakeholders.Information and Escalation • Supports escalation management by providing technical expertise and assistance for service-related issues, helping ensure timely resolution and clear communication.Security Management • Actively supports adherence to security standards and policies within service operations, ensuring compliance with organizational security guidelines. Qualifications: Fluent English is a must. Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience, combined with several years of relevant work experience. 5 years of experience in managing or supporting Service Desk activities, Workplace Life Cycle, Client Configuration, Mobile Device and / or Client Access & Policy services. Proficiency in IT FrontEnd Services, processes and tools. Strong understanding of ITIL processes. Excellent communication and stakeholder management skills. Analytical and problem-solving abilities. High knowledge on SCCM is a differential. Desirable infrastructure backend and modern workplace knowledge such as: on-prem data center, server and backup, network (WAN, LAN, Wifi, VPN, firewall and proxy), Identity management, exchange, sharepoint online & M365 Apps and unified communications.
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It Professional Infrastructure Frontend Services
2 semanas atrás
Barueri, Brasil Freudenberg Tempo inteiroOverviewWorking at Freudenberg: We will wow your world!ResponsibilitiesImplementation and Transition• Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines.Operation• Manages daily operational activities, ensuring...
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Barueri, Brasil Freudenberg Tempo inteiroOverview Working at Freudenberg: We will wow your world! Responsibilities Implementation and Transition • Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines. Operation • Manages daily operational activities,...
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IT Professional Infrastructure Frontend Services
Há 23 horas
Barueri, Brasil Freudenberg Tempo inteiroOverviewWorking at Freudenberg: We will wow your world! ResponsibilitiesImplementation and Transition • Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines. Operation • Manages daily operational activities,...
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Barueri - Rua São Paulo, Brasil Freudenberg Tempo inteiro R$40.000 - R$80.000 por anoWorking at Freudenberg: We will wow your worldResponsibilities:Implementation and Transition• Executes and manages the implementation of new or changed IT services, ensuring smooth transition into operations, coordination with stakeholders, and adherence to defined standards and timelines.Operation• Manages daily operational activities,...
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Barueri, Brasil Klüber Lubrication Tempo inteiroWorking at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. Klüber Lubrication, a...
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Há 2 dias
Barueri, Brasil 3AM IT Services Tempo inteiroEstamos desde 2011 nos consolidando no mercado, como uma empresa especializada em soluções de TI. Com um portfólio de serviços de End User Support e Professional Services. Estamos ampliando ainda mais a nossa presença no mercado e tendo mais de 70 profissionais distribuídos em diversas regiões do país, atendendo 100% do território...
