Customer success

Há 3 dias


Sergipe, Brasil Ceopag Tempo inteiro

Vaga: Customer success Local: São José do Rio Preto/SP Modalidade: 100% Presencial Tipo de contrato: CLT Responsabilidades: Realizar atendimento consultivo aos clientes e parceiros. Estabelecer vínculos de confiança e garantir a satisfação contínua dos clientes. Compreender as necessidades dos clientes por meio de escuta ativa. Propor soluções personalizadas de acordo com cada perfil de cliente. Gerenciar conflitos de forma empática, ágil e eficaz. Adaptar-se a diferentes contextos e demandas com flexibilidade e foco em resultados. Requisitos: Ensino superior completo em áreas administrativas, comerciais ou correlatas. Experiência prévia em atendimento ao cliente, suporte ou consultoria. Boa comunicação, proatividade e foco em relacionamento. Excel intermediário ou avançado. Diferenciais: Conhecimento em atendimento ao cliente ou gestão de relacionamento. Vivência com ferramentas de CRM. Envie seu currículo para com o assunto Customer success.


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    Nascemos para revolucionar a Experiência do ClienteA Track é uma startup pioneira na metodologia de Net Promoter Score no Brasil, somos especialista em indicadores de performance da Experiência do Cliente e referência no monitoramento multi métricas. Nossa missão é fomentar o cenário de Customer Experience por meio das melhores tecnologias e os...