Customer Service Analyst
1 dia atrás
Shape your future as a magentian Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas. Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled; Analysis of customers request and instruct correctly about fine risks to all parties involved in process (internal and external); Build solid relationship with your customers portfolio to provide best solution on their case managements; Maintain professional & friendly posture during customer's interaction in daily routine; Work in partnership with the sales representative & sales support; Work as a team to collaborate with the general demand, proposing changes and best practices among others; Guarantee that supervisor is duly aware about any system issue that may impact the customer attendance; Be part of the innovation of the company, contributing with insights and ideas on how we can have better performance Specific knowledge: Customer Service Intermediate English is mandatory SAP system Working knowledge of International Commercial and Export Chain. Minimum Required Experience: 3-5 years of experience in a similar role within the shipping industry. Degree: Bachelor’s degree in international trade or a related field. Ocean Network Express provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,
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Customer Service Analyst
1 semana atrás
Santos, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian!Position: Customer Service Analyst | ExportJob Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas.Main responsibilities and assignments:Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;
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Customer Service Analyst
Há 5 dias
Santos, Brasil Ocean Network Express Latin America Tempo inteiroPosition Customer Service Analyst | Export Job Purpose Be the focal point for customer attendance, supporting all customer’s requests or directing them to the correct areas. Main Responsibilities Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled; Analysis of customers request and instruct...
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Customer Service Analyst
1 semana atrás
Santos, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian! Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas. Main responsibilities and assignments: - Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...
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Customer Service Analyst
1 semana atrás
Santos, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian! Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas. Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...
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Customer Service Analyst
Há 6 dias
Santos, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas. Main responsibilities and assignments: Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly handled;...
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Customer Service Analyst
Há 7 dias
Santos, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian! Position: Customer Service Analyst | Export Job Purpose: Be the focal point for customer attendance, supporting all customer's requests or direct them to the correct areas. Main responsibilities and assignments: - Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...
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Customer Service Analyst
1 semana atrás
Santos, Brasil Ocean Network Express Latin America Tempo inteiroShape your future as a magentian!Position: Customer Service Analyst | ExportJob Purpose: Be the focal point for customer attendance, supporting all customer’s requests or direct them to the correct areas.Main responsibilities and assignments:Entry point between customer, terminals, agents, offshore and destination to ensure requests are correctly...
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Customer Relationship Specialist
Há 5 dias
Santos, Brasil Bebeecustomerservice Tempo inteiroAre you looking for a challenging role where you can utilize your analytical skills to provide exceptional customer service?We have an exciting opportunity for a Customer Service Analyst to join our team.Job DescriptionThe ideal candidate will be responsible for handling customer inquiries and providing solutions in a timely and professional manner.You will...
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Customer Relationship Specialist
Há 6 dias
Santos, Brasil beBeeCustomerService Tempo inteiroAre you looking for a challenging role where you can utilize your analytical skills to provide exceptional customer service? We have an exciting opportunity for a Customer Service Analyst to join our team. Job Description The ideal candidate will be responsible for handling customer inquiries and providing solutions in a timely and professional manner. You...
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Customer Relationship Specialist
Há 7 dias
Santos, Brasil beBeeCustomerService Tempo inteiroAre you looking for a challenging role where you can utilize your analytical skills to provide exceptional customer service? We have an exciting opportunity for a Customer Service Analyst to join our team. Job Description The ideal candidate will be responsible for handling customer inquiries and providing solutions in a timely and professional manner. You...
