Italian Language Support Specialist

Há 7 dias

Brasil beBee Careers Tempo inteiro R$4.500 - R$5.500
About This Role

Language Support Specialist is a dynamic position within our organization, requiring an individual with exceptional communication skills and proficiency in multiple languages. We are seeking a highly motivated and results-driven professional to provide initial advice to B2B partners in Italian language.

Key Responsibilities
  • Taking calls and providing initial advice to B2B partners in Italian language;
  • Communicating with partners about on-going cases, providing regular updates on the progress;
  • Assisting other operation teams with communication in Italian language;
  • Handling information requests for B2B partners;
  • Recording information in the CRM system about work done.
Requirements
  • Knowledge of English at Advanced level: capability of speaking on the phone in English and writing in business English;
  • Knowledge of Italian language at Advanced level: capability of speaking on the phone in local language and handling business correspondence;
  • Able to learn quickly and be results-focused and stress-resistant;
  • Multitasking skills;
  • Possession of a strong sense of empathy;
  • Responsibility and carefulness;
  • Professional experience in the travel industry or in a concierge agency, TMС, DMC, or tour operators (as an advantage).
What We Offer
  • Remote work opportunity;
  • Schedule 2/2 (3 p.m. - 3 a.m. Brazil time);
  • Youthful and active team of super specialists;
  • Interesting and ambitious tasks that will take you to the next professional level;
  • Learning opportunities: seminars, trainings, and conferences; If you want to participate in a conference, we will help to organize it;
  • Corporate discounts on hotels and other services.

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