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Inbound Program Analyst, FBA

2 meses atrás


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
About the Role

We are seeking a highly skilled Inbound Analyst to join our team at Amazon Servicos de Varejo do Brasil Ltda. in Brazil. As an Inbound Analyst, you will play a critical role in supporting Marketplace operations and expansion in Brazil.

Key Responsibilities
  • Own metrics for Seller Self-shipment mode, ensuring timely and accurate data collection and analysis.
  • Collaborate closely with Fulfillment Centers (FC) and Operations Support teams to ensure process efficiency, SLAs, and continuous improvements.
  • Identify gaps and pain points in existing processes and drive improvements to enhance operational excellence.
  • Establish performance management mechanisms and track operations performance on a day-to-day basis.
  • Partner with key stakeholders, including Operations, Transportation, and Commercial teams, to deliver the best possible solutions for our partners.
About the Team

Our Inbound team is a dynamic and innovative group of professionals dedicated to supporting Marketplace operations and expansion in Brazil. As an Inbound Analyst, you will be part of a collaborative team that values strong ownership, problem-solving skills, and operational excellence.

Requirements
  • Strong ownership and ability to bring a seller's perspective to the internal team.
  • Demonstrated skill and passion for problem-solving and operational excellence.
  • Excellent communication and collaboration skills, with the ability to work effectively with stakeholders.
  • Ability to own metrics and drive improvements in Seller Self-shipment mode.