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Leading Business Operations Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro US$57.600 - US$83.350
Business Operations Specialist

This role is part of our expansion journey and involves managing outsourced teams to achieve service quality and efficiency targets.

  • Manage and coordinate with multiple outsourced service providers, including daily communication, task execution, progress tracking, and business alignment.
  • Define and implement Key Performance Indicators (KPIs)/Service Level Agreements (SLAs), conduct regular operational reviews, and drive outsourced teams to achieve service quality and efficiency targets.
  • Monitor performance across different sites, identify operational risks, and proactively implement optimization measures.
Key Responsibilities:

We are looking for a highly responsible individual with a steadfast commitment to achieving goals and delivering results.

  • Strong learning ability, with a willingness to continuously acquire new skills and adapt to changing business environments.
  • Positive team contributor, supporting colleagues and enhancing team effectiveness through exceptional communication skills.
  • Native-level proficiency in Portuguese and fluent in English (listening, speaking, reading, and writing).
  • Experience in merchant operation support is an advantage.
Requirements:

The ideal candidate will have a mid-senior level background in project management and product management, with experience in the food and beverage services, retail, and information services industries.

  • Full-time employment

For more information about this role, please contact us at your earliest convenience.