Cloud Solutions Architect

Há 2 dias

Londrina, Paraná, Brasil beBeeCloud Tempo inteiro R$66.000 - R$99.000
Job Title

We are seeking a skilled Cloud Platform Specialist to join our organization as an expert in Oracle Field Service Cloud.

This role will focus on managing and improving the platform to ensure its reliability, scalability, and performance. As a technical specialist, you will provide strategic direction, oversee system enhancements, and equip business teams with robust solutions that support operational success.

Key Responsibilities
  • Administer Oracle Field Service Cloud, including user access, roles, and permissions.
  • Customize objects, fields, and page layouts to align with business needs.
  • Design and maintain complex workflows, automations, and processes to improve system efficiency.
  • Ensure data accuracy by managing imports, exports, cleansing, and backups.
  • Collaborate with stakeholders and technical teams to collect and analyze requirements.
  • Align business needs with Oracle Field Service Cloud functionalities and contribute to scalable solution designs.
  • Convert business requirements into functional specifications and assist with planning and implementation.
  • Document support processes, create FAQs, and design training materials to foster user adoption.
  • Collaborate with administrators and developers to address complex issues and escalations.
Requirements
  • Bachelor's or Master's degree in Computer Science, Information Technology, Business Administration, or a related field.
  • 5+ years of experience in Field Service Operations.
  • At least one year of experience leading and managing development teams.
  • Expert-level knowledge in Oracle Field Service Cloud administration, including user management, field and object configuration, page layout customization, and data management.
  • Advanced proficiency in creating and maintaining workflows, automations, and process logic.
  • Proven ability to gather and interpret business requirements and translate them into functional solutions.
  • Experience in designing scalable solutions tailored to business needs.
  • Track record of managing ERP-related projects, including planning and execution phases.
  • Strong communication and collaboration skills, including stakeholder interaction and the development of training resources.
  • Excellent problem-solving skills, including troubleshooting and resolving escalated issues.
  • Proficient in English (written and spoken) at a B2 level or higher.
Nice to Have
  • Oracle Field Service certified implementation professional.
  • Experience with Salesforce Lightning.
  • Previous experience as a senior administrator.
  • Working knowledge of Salesforce integrations.
  • Familiarity with Agile project management methodologies.
  • Hands-on expertise in analytics and dashboard creation.

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