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ESO CE Field Service Engineer
Há 1 mês
Overview
At Microsoft, we're committed to creating an inclusive work environment that empowers our employees to make a positive impact every day. As a CO+I Edge Critical Environments Field Service Engineer, you'll play a key role in delivering the core infrastructure and foundational technologies for our cloud services, including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure.
Our infrastructure is comprised of over 100 datacenters and 1 million servers, serving more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With a focus on environmental sustainability and optimization, we're constantly evolving to meet the ever-changing demands of our business.
As a member of our team, you'll have the opportunity to work on large-scale CE projects, collaborate with subject matter experts, and contribute to a positive team environment. If you're passionate about empowering billions across the world, join us in CO+I and be at the forefront of the action.
Responsibilities
- Ensure compliance with data center business units and service-level policies for Edge Critical Environments (CE).
- Engage with teams and resources to execute CE tasks or projects.
- Manage CE programs associated with your area of responsibility.
- Review and advise on Edge contract process, contract language, and supporting documentation.
- Deliver new Edge Datacenters in tandem with partners, providing onsite expertise and reviews.
- Follow and adhere to safety and security policies and procedures, reporting any issues or concerns immediately.
- Participate in Root Cause Analysis (RCA) process as appropriate.
Requirements
- High School Diploma or equivalent and 2+ years of industry experience in a datacenter or critical environment facility, or 3+ years of industry experience and college coursework.
- Fluency in English.
Preferred Qualifications
- 3+ years of experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Bachelor's Degree or Technical College certification in mechanical or electrical engineering and/or services.
- Experience working on large-scale CE projects.
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).
Benefits
- Industry-leading healthcare.
- Educational resources.
- Discounts on products and services.
- Savings and investments.
- Maternity and paternity leave.
- Generous time away.
- Giving programs.
- Opportunities to network and connect.
