Senior Change Management Consultant

Há 2 dias

Itajaí, Santa Catarina, Brasil beBeeCommunications Tempo inteiro US$100.000 - US$140.000
Job Description

We are seeking a skilled Communications Specialist to support the transformation of a governance, risk, and compliance framework at a national agency. The Specialist will play a key role in an LMI team tasked with building a modernized, risk-informed compliance framework.

The successful candidate will be responsible for planning, supporting, and executing a communications plan, including the development of templates, briefing materials, notes, and other documents. They will provide best-practice consultation and review for communications artifacts, ensuring strong project management through consistent, integrated, and continuous review of materials and products as they are in development.

The Communications Specialist will help develop a comprehensive integration plan that includes timelines, resource allocation, and key milestones - focusing on the change adoption process across field units. Additionally, they will organize and facilitate training sessions for staff to ensure they are well-equipped for the new framework, addressing any questions or concerns.

Throughout the integration process, the Specialist will engage in continuous communication with all stakeholders, providing updates, gathering feedback, and making necessary adjustments. They will help develop support materials, such as user guides and FAQs to assist employees in the transition.

Key Responsibilities:

  • Provide project management, change management, and communications support to the program.
  • Develop, initiate, and maintain leadership communication strategy, messaging, and dissemination plans, including communications plans and community outreach and external collaboration plans aligned with the program.
  • Design and execute comprehensive stakeholder engagement strategy including interview protocols, survey design, and workshop facilitation.
  • Establish, implement, and manage change management plans and procedures, to include adoption strategies, readiness assessments, and feedback mechanisms for continuous improvement.
  • Support organization-wide rollout through user engagement and adoption facilitation.
  • Create and distribute support materials such as user guides, FAQs, and training manuals to aid employees during the transition.
  • Engage in continuous communication with stakeholders to provide updates, gather feedback, and make necessary adjustments throughout the integration process.
  • Enable project leadership to provide the highest-quality findings, briefs, and messaging to agency leadership, to ensure rapid resolution on key issues, effective decision-making on critical opportunities, and accurate capture of historic information.
  • Produce and edit communications, including but not limited to, email messages, talking points, PowerPoint briefing, and Standard Operating Procedures (SOPs).
  • Organize and support facilitation of training sessions for staff to ensure proficiency in transformed compliance framework, addressing any questions or concerns.
  • Support team with various consulting tasks, such as task tracking, note-taking, communications and other tasks, as determined necessary by the task lead or Program Manager.
  • Demonstrate commitment to transparency and deliver content that increases engagement.
  • Capture effort risks and issues for effective escalation and resolution.

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