Healthcare Medical Records Coordinator

Há 4 dias

Brasília, Distrito Federal, Brasil beBeeIntake Tempo inteiro R$45.000 - R$55.000
Legal Intake Specialist

We are seeking a skilled Legal Intake Specialist to join our team. As the first point of contact for healthcare medical records retrieval, you will play a pivotal role in ensuring that every request is accurate, complete, and optimized for downstream success.

  • The Legal Intake Specialist is responsible for identifying all relevant healthcare providers involved in a client's treatment, beyond the main facility listed by the law firm.

  • You will research and locate billing providers and related entities using tools such as Chartswap, historical request data, and direct provider outreach.

  • Accurately input all identified providers into the admin application.

  1. Review incoming ROIs (Release of Information forms), correcting incomplete or inaccurate submissions.

  2. Prepare accurate base forms before generating submission packets.

  3. Conduct comprehensive quality assurance checks on each ROI packet, verifying inclusion of all required details such as cover letters, affidavits, and other documentation.

Responsibilities

The Legal Intake Specialist will be responsible for:

  • Provider Research & Identification

  • Request Creation & Quality Control

  • Request Assignment

  • Handling Special Cases

Requirements

To be successful in this role, you will need:

  • Experience: Prior hands-on experience requesting health records from providers on behalf of law firms.

  • Attention to Detail: Exceptional accuracy; even small mistakes can cause delays of several months.

  • Technical Skills: Proficiency with Adobe Acrobat and other PDF editing/combining tools.

  • Communication: Strong verbal and written communication skills, with a proactive problem-solving mindset.

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