High-End Hospitality Professional

2 semanas atrás


São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Summary

We are seeking a highly skilled and experienced Butler to join our team at Raffles London at The OWO. As a Butler, you will be responsible for providing exceptional personalized service to our guests, ensuring their stay with us is nothing short of unforgettable.

Key Responsibilities:

  • Act as a Raffles London Ambassador, showcasing the hotel's luxurious offerings and sharing the rich history of the Grade II listed landmark.
  • Provide seamless and attentive service to guests, respecting their privacy and ensuring they feel at home during their stay.
  • Coordinate daily services and activities around guests' itineraries, exceeding their expectations and creating memorable moments.
  • Develop strong relationships with guests, understanding their preferences and tailoring your service to meet their individual needs.
  • Work collaboratively with other departments to ensure a seamless guest experience.
  • Participate in ongoing training and development to stay up-to-date with industry trends and best practices.

Requirements:

  • Minimum 2 years of experience in a similar role, preferably in a luxury hotel setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
  • Proven ability to work independently and as part of a team, with a high level of flexibility and adaptability.
  • Strong attention to detail and ability to multitask, with a focus on delivering exceptional service.
  • Knowledge of luxury hospitality standards and best practices.

What We Offer:

  • A competitive salary and benefits package, including staff meals, free dry cleaning, and employer pension contribution.
  • Opportunities for career growth and development, with a focus on internal promotions and training.
  • A dynamic and supportive work environment, with a team of like-minded professionals who share a passion for delivering exceptional service.
  • Access to exclusive employee benefits, including discounted rates at Accor hotels and Raffles London F&B outlets.


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