Training Analyst
3 semanas atrás
The Operational Training team at Shopee is responsible for creating engaging educational content to support the growth of our sellers. As an Operational Trainer, you will be part of a dynamic team that analyzes and monitors operational KPIs across the region, identifying opportunities for improvement in the Seller Experience.
Key Responsibilities:
- Develop and implement effective training programs to enhance seller knowledge and skills.
- Collaborate with operations teams to identify areas for improvement and develop corrective actions.
- Measure the impact of training initiatives on seller satisfaction and operational performance.
- Establish relationships with internal partners to optimize and enhance operation standards.
Requirements:
- Bachelor's degree in Communication, Education, or related fields.
- Experience in education, training, and instructional design.
- Knowledge of LMS platforms is a plus.
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