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Barista Team Member

2 meses atrás

Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

Job Title: Barista Team Member

Job Summary:

We are seeking a skilled and enthusiastic Barista Team Member to join our team at Accor Hotels. As a Barista Team Member, you will play a key role in delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:

  • Prepare and Serve Beverages: Prepare and serve a variety of coffee and espresso-based drinks, teas, and other beverages to our guests.
  • Provide Excellent Customer Service: Engage with customers in a friendly and professional manner, taking orders and answering any questions they may have.
  • Maintain a Clean and Organized Workspace: Maintain a clean and organized workspace, including cleaning equipment, restocking supplies, and following sanitation guidelines.
  • Operate Coffee-Making Equipment: Operate coffee-making equipment such as espresso machines, grinders, and brewers with precision and care.
  • Handle Cash Transactions: Handle cash transactions and operate the point-of-sale system accurately.
  • Assist with Inventory Management: Assist with inventory management, including monitoring stock levels and placing orders as needed.
  • Collaborate with Team Members: Collaborate with team members to ensure efficient service and a positive work environment.
  • Stay Informed about Coffee Trends: Stay informed about coffee trends and continuously improve your knowledge and skills through training and practice.

Qualifications:

  • Previous Experience: Previous experience as a barista or in a similar role is preferred.
  • Passion for Coffee: Passion for coffee and a strong desire to learn more about coffee preparation and brewing techniques.
  • Excellent Customer Service Skills: Excellent customer service skills with the ability to engage and build rapport with customers.
  • Strong Attention to Detail: Strong attention to detail and the ability to work efficiently in a fast-paced environment.
  • Ability to Work Flexible Hours: Ability to work flexible hours, including weekends and holidays.
  • Basic Math Skills: Basic math skills for handling cash transactions and operating the point-of-sale system.
  • Ability to Lift and Carry Heavy Items: Ability to lift and carry heavy items, such as bags of coffee beans and milk containers.
  • Positive Attitude: Positive attitude, reliability, and a strong work ethic.