Salesforce Solutions Architect

3 semanas atrás

Rio de Janeiro, Rio de Janeiro, Brasil Customertimes Tempo inteiro
{"title": "Salesforce Business Analysis Lead", "description": "Job Summary

We are seeking a highly skilled Salesforce Business Analysis Lead to join our team at Customertimes. As a key member of our organization, you will be responsible for leading business analysis activities and ensuring that our Salesforce projects are delivered on time and within scope.

Key Responsibilities
  • Project Management and Coordination:
    • Lead and manage business analysis activities within the project
    • Coordinate with project stakeholders, including clients, developers, and other team members
    • Ensure that business analysis deliverables are completed on time and within scope
  • Requirements Gathering and Analysis:
    • Conduct comprehensive requirements gathering through interviews, workshops, and surveys
    • Analyze and document business requirements, ensuring they align with business objectives
    • Translate business needs into functional and non-functional requirements
  • Stakeholder Management:
    • Engage with stakeholders to understand their needs and expectations
    • Facilitate communication between business stakeholders and the development team
    • Manage stakeholder expectations and address any concerns promptly
  • Documentation:
    • Prepare detailed documentation, including business requirement documents (BRD), functional specifications, use cases, and user stories
    • Maintain accurate and up-to-date project documentation
  • Solution Design and Validation:
    • Collaborate with the architect and the development team to design solutions that meet business requirements
    • Validate the implemented solutions through testing and ensure they meet the documented requirements
    • Facilitate user acceptance testing (UAT) and obtain sign-off from stakeholders
  • Process Improvement:
    • Identify areas for process improvement within the business analysis function and the overall project
    • Implement best practices and methodologies to enhance project efficiency and quality
  • Team Leadership and Mentoring:
    • Lead a team of business analysts, providing guidance and support
    • Mentor junior business analysts and facilitate their professional development
    • Foster a collaborative and productive team environment
  • Risk Management:
    • Identify and mitigate risks associated with business requirements and solution design
    • Develop contingency plans to address potential issues
    Requirements
    • Education and Experience:
      • Bachelor's degree in Business Administration, Information Technology, or a related field
      • Minimum of 7-10 years of experience in business analysis, with at least 3 years in a lead role
      • Experience in software development projects and familiarity with Agile and Waterfall methodologies
    • Skills and Competencies:
      • Strong analytical and problem-solving skills
      • Excellent communication and interpersonal skills
      • Proficiency in business analysis tools and techniques
      • Ability to work effectively with cross-functional teams
      • Strong organizational and time management skills
    • Technical Proficiency:
      • Understanding of software development lifecycle (SDLC) and methodologies
      • Familiarity with requirements management tools (e.g., JIRA, Confluence)
      • Basic knowledge of programming languages and databases is a plus
    • Certifications:
      • Relevant certifications such as Certified Business Analysis Professional (CBAP), PMI Professional in Business Analysis (PMI-PBA), or equivalent are preferred
    • Soft Skills:
      • Leadership and team management capabilities
      • Adaptability to changing project requirements and environments
      • Strong negotiation and conflict resolution skills
    • Domain Knowledge:
      • Understanding of the industry domain relevant to the project (e.g., finance, healthcare, retail)
      • Ability to quickly grasp and articulate business processes and requirements
      What We Offer
      • B2B contract
      • Competitive salary and benefits package (holidays and sick leave days included)
      • Medical Insurance Coverage
      • Opportunities for professional growth and advancement
      • A collaborative and innovative work environment
      • Remote work opportunities and flexible hours
      "}

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