Global Integration Specialist
4 semanas atrás
Position Overview
As a Global Integration Specialist within the Technical Services division, your role will involve supporting the launch of premier brands onto our Network by delivering exceptional Technical Support throughout the Integration Process.
This dynamic position requires collaboration with both the marketing and technical teams of our clients to ensure the timely and successful implementation of our customized online tracking technology, adhering to the defined campaign specifications. Strong communication abilities and meticulous attention to detail are crucial for success in this role.
Core Responsibilities
Providing comprehensive Technical Integration Support to clients during their onboarding process, which includes:
- Serving as a liaison to offer clear and concise technical guidance
- Quickly identifying errors within client configurations and suggesting potential solutions
- Addressing and negotiating issues with subpar setups that do not meet team objectives
- Contributing to the monthly targets of the Integration Team, with incentives for exceeding expectations
- Reviewing the work of team members for technical approval
- Reporting technical issues or bugs with the platform and escalating as necessary
- Managing an internal and external knowledge base
- Delivering advanced training to internal staff
- Testing new features and developments
While the above outlines the general expectations of the role, we anticipate that this position will evolve, providing you with opportunities to expand your knowledge and experience within the online and affiliate marketplace.
As a dedicated member of the team, it is expected that you will leverage the skills acquired in this role to build a strong foundation for career advancement within the organization.
Required Skills & Qualifications
- Proficient analytical skills with an ability to maintain a broader perspective
- Excellent communication skills, preferably with experience in customer service and relationship management
- Understanding of web technologies, including basic HTML, SQL, JavaScript, and ideally PHP
- Familiarity with E-commerce platforms and their functionalities
- A commitment to enhancing productivity and quality of work
- Self-driven and proactive
- Appreciation for the significance of processes and their application
- Capability to thrive in a fast-paced and evolving environment
- Ability to collaborate effectively within a team
What We Offer
- Flexible Work Schedule: We prioritize your mental health and well-being, offering a flexible four-day workweek at full pay without reducing your annual leave.
- Remote Work Support: You will receive a monthly allowance to assist with your remote work expenses, along with support for setting up your workspace.
- Flexible Office Options: We promote an international culture and flexibility through our hybrid and remote work opportunities across Awin regions.
- Professional Development: Our extensive training suite, Awin Academy, covers a wide range of skills to support your professional and personal growth.
Founded in 2000, Awin is proud of our vibrant, social, and inclusive culture. We have adapted our culture to thrive in a virtual environment, fostering connections through our 'Life @ Awin' hub for various social activities.
Diversity and Inclusion are core values for us, and we actively seek to hire diverse team members. We celebrate uniqueness and authenticity, which are integral to our identity. Our network of affiliate partnerships is diverse and transparent, reflecting the varied backgrounds and experiences of our employees. If you require assistance during the application or interview process, please reach out for support.
Embark on the next chapter of your career with a forward-thinking company that champions both your professional and personal development.
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