Global Integration Specialist

4 semanas atrás


São Paulo, São Paulo, Brasil awin Tempo inteiro

Position Overview

As a Global Integration Specialist within the Technical Services division, you will play a crucial role in facilitating the onboarding of premier brands onto our Network by delivering exceptional Technical Support throughout the Integration Process.

This dynamic position requires effective collaboration with both the marketing and technical teams of our clients to ensure the timely and successful implementation of our tailored online tracking solutions, adhering to the specified campaign requirements. Strong communication abilities and meticulous attention to detail are vital for success in this role.

Key Responsibilities

Your primary duties will include providing comprehensive Technical Integration Support to clients during their onboarding process, which encompasses:

  • Serving as a liaison to convey technical guidance in a clear and concise manner
  • Quickly identifying errors within client configurations and offering constructive feedback on potential resolutions
  • Addressing and negotiating subpar setups that do not meet team objectives
  • Contributing to the monthly targets of the Integration Team, with incentives for exceeding expectations
  • Reviewing the work of colleagues for technical approval
  • Reporting technical issues or bugs within the platform and escalating them as necessary
  • Managing an internal and external knowledge base
  • Delivering advanced training to internal staff
  • Testing new features and developments

While the above outlines the general expectations of the role, we anticipate that this position will evolve, providing you with opportunities to expand your knowledge and experience within the online and affiliate marketplace.

As a dedicated member of the team, it is expected that you will leverage the skills acquired in this role to build a strong foundation for future advancement within the organization.

Required Skills & Qualifications

  • Exceptional analytical abilities with a focus on the broader context
  • Strong communication skills, preferably with a background in customer service that emphasizes relationship building
  • Understanding of web technologies, including basic HTML, SQL, JavaScript, and ideally PHP
  • Familiarity with E-commerce platforms and their functionalities
  • A commitment to enhancing productivity and the quality of work
  • Self-driven and proactive
  • Appreciation for the significance of processes and their application
  • Ability to thrive in a fast-paced and evolving environment
  • Capability to collaborate effectively within a team

Our Commitment

  • Flexible Work Schedule: We prioritize your mental health and well-being by offering a flexible four-day workweek at full pay, without reducing your annual leave. We also provide various paid special leave options.
  • Remote Work Support: You will receive a monthly allowance to assist with your remote work expenses, along with support for setting up your workspace.
  • Flexible Office Environment: We promote an international culture and flexibility through our hybrid and remote work arrangements across Awin regions.
  • Professional Development: Our extensive training program, Awin Academy, covers a wide array of skills to support your professional and personal growth, with training sessions conveniently organized for your overall development.

At Awin, established in 2000, we take pride in our vibrant, social, and inclusive culture. We have adapted our environment to foster connections among colleagues globally through various virtual activities.

Diversity and Inclusion are fundamental to our ethos, and we actively seek to hire team members from diverse backgrounds. We celebrate uniqueness and authenticity, which are core to our identity. Our network of affiliate partnerships reflects this diversity, as do the employees driving our vision to create the world's leading open partner ecosystem. We welcome individuals from all backgrounds, identities, and experiences. If you require assistance during the application or interview process, please inform us.

Embark on the next chapter of your career with a forward-thinking company that is dedicated to your professional and personal development.



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