ServiceNow Technical Architect

Há 4 dias


Brasil beBeeTransformation Tempo inteiro US$180.000 - US$210.000
Technical Advisory Role

This technical advisory role is responsible for establishing a technical foundation in the ServiceNow Platform and designing solutions to improve outcomes.

The ideal candidate will ensure customers use leading practices around instance strategy, technical governance, core data, integrations, and platform health.

  1. You will work with customers across executive, platform owner, enterprise architects, and development teams during solution selling, structuring, and implementation.
  2. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions.
  3. Provide a variety of knowledge across multiple workflows.
  4. Develop relationships with technical and business leaders to understand their digital transformation vision.
  5. Translate goals to outcomes into a customer roadmap.
  6. Translate business information and technical requirements into an architectural blueprint to achieve complex goals.
  7. Engage with Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with core applications.
  8. Manage technical governance, delivery operating model, and governance.
  9. Ensure instance health by reducing technical debt and aligning to ServiceNow leading practices.
  10. Support sales efforts by scoping and estimating engagement and change orders.
  11. Contribute to leading practices and expertise related to the ServiceNow platform.
  12. Maintain skills/certifications.
  13. Support professional development through mentoring.


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