Telecom Operations Specialist

Há 3 dias


Curitiba, Paraná, Brasil Infobip Group Tempo inteiro
About the Role

We are seeking a highly skilled and motivated Telecom Operations Specialist to join our team at Infobip Group. As a key member of our Platform Operations team, you will be responsible for ensuring the smooth operation of our CPaaS platform, focusing on registration and maintenance tasks.

Key Responsibilities
  • Registration of traffic worldwide, ensuring accurate and timely processing of customer sender registration requests.
  • Administration of Infobip senders database, maintaining organized records and files to document actions and processes.
  • Providing traffic security and control through content restrictions and template registration.
  • Specializing in region-specific or product-based registration processes, ensuring compliance with defined processes.
  • Ordering numbers (VLN/SC) and enabling setup for 2-way communication between our customers and end users.
  • OTT traffic registration for various messaging channels, including WhatsApp, Viber, KakaoTalk, Zalo, Telegram, Line, Internet of Things, Rich Content SMS, Mobile Identity, and Google Business Messages.
  • Ensuring data accuracy and maintaining detailed records and files to document actions and processes.
  • Cooperating with other departments to ensure compliance in all aspects of defined processes.
  • Providing high-quality customer support, ensuring great customer experience.
Requirements
  • Advanced English language proficiency.
  • Good communication skills.
  • Proactivity and attention to detail.
  • Experience in Back Office, Customer Support, or Call Center (plus).
  • Intermediate level of Excel.
  • Portuguese proficiency is a plus.
About Us

Infobip Group is a global leader in Omni-channel engagement, powering a broad range of messaging channels, tools, and solutions for advanced customer engagement, authentication, and security. We help our clients and partners overcome the complexity of consumer communications, grow their business, and enhance customer experience – all in a fast, secure, and reliable way.

Our team is passionate about mobile technology, software development, and global business. We are committed to creating a diverse workplace and are proud to be an equal-opportunity employer.



  • Curitiba, Paraná, Brasil Wipro Tempo inteiro

    Job SummaryWe are seeking a highly skilled and detail-oriented Financial Operations Specialist to join our team at Wipro. As a key member of our operations team, you will be responsible for providing exceptional technical support to our clients and ensuring the smooth execution of our financial processes.Key ResponsibilitiesClient Support: Provide timely and...


  • Curitiba, Paraná, Brasil Bamboo Payment Systems Tempo inteiro

    Why Bamboo Payment Systems is a Great Place to WorkBamboo Payment Systems is a leading provider of innovative payment solutions, empowering businesses to simplify and scale their payment operations. Our team is dedicated to delivering cutting-edge technology and exceptional customer service, making us a trusted partner in the payments industry.About the...


  • Curitiba, Paraná, Brasil Bamboo Payment Systems Tempo inteiro

    About Bamboo Payment SystemsBamboo Payment Systems is a leading provider of cutting-edge payment solutions, empowering businesses with innovative tools to simplify and scale their payment operations.Job Title: Backoffice Operations SpecialistWe are seeking a detail-oriented and proactive Backoffice Operations Specialist to join our growing team. This role is...


  • Curitiba, Paraná, Brasil Ebanx group Tempo inteiro

    About the RoleWe are seeking a highly skilled Financial Operations Specialist to join our team at EBANX Group. As a Financial Operations Specialist, you will be responsible for controlling, reconciling, and resolving operational issues related to our partners' processors worldwide.Key ResponsibilitiesOperational Reconciliation: Conduct and guarantee the...


  • Curitiba, Paraná, Brasil Biesse Tempo inteiro

    **About Biesse Group**Biesse Group is a leading global manufacturer of innovative technologies for processing materials such as wood, glass, stone, plastic, and metal. With a strong focus on research and development, the company invests significantly in R&D, boasting a large portfolio of patents.**Job Summary**We are seeking a highly skilled Warehouse...


  • Curitiba, Paraná, Brasil Exxon Mobil Tempo inteiro

    About the RoleWe are seeking a highly skilled Process Operations Specialist to join our team at ExxonMobil. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our internal applications.Key ResponsibilitiesSupport and maintain vendor/internal applications for internal customers globallyPerform...


  • Curitiba, Paraná, Brasil Bamboo Payment Systems Tempo inteiro

    About Bamboo Payment SystemsBamboo Payment Systems is a leading provider of innovative payment solutions, empowering businesses to simplify and scale their payment operations in global markets.Job SummaryWe are seeking a detail-oriented and proactive Backoffice Operations Specialist to join our growing team. This role is essential for ensuring smooth...


  • Curitiba, Paraná, Brasil Exxon Mobil Tempo inteiro

    About the RoleWe are seeking a highly skilled Process Operations Specialist to join our team at ExxonMobil. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for our internal applications.Key ResponsibilitiesSupport and maintain vendor/internal applications for internal customers globallyPerform...


  • Curitiba, Paraná, Brasil Ebanx group Tempo inteiro

    About the RoleAs a Cloud FinOps Specialist at Ebanx Group, you will play a critical role in driving financial efficiency and effectiveness across our cloud infrastructure.Key ResponsibilitiesDevelop and Implement Financial Operations Strategies: Design and execute financial operations strategies to optimize cloud costs, manage budgets, and ensure compliance...


  • Curitiba, Paraná, Brasil Bamboo Payment Systems Tempo inteiro

    Why Bamboo Payment Systems?Bamboo Payment Systems is a leading provider of cutting-edge payment solutions, empowering businesses to simplify and scale their payment operations. Our team is dedicated to delivering innovative and customer-centric solutions that meet the unique needs of global markets.About the RoleWe are seeking a detail-oriented and proactive...


  • Curitiba, Paraná, Brasil Exxon Mobil Tempo inteiro

    About ExxonMobilExxonMobil is a leading energy and chemical company that is committed to innovation and sustainability. Our vision is to lead in energy innovations that advance modern living and a net-zero future.Our TeamWe are a diverse and talented team of professionals who are passionate about delivering exceptional results. Our team is responsible for...


  • Curitiba, Paraná, Brasil Mondelez International Tempo inteiro

    **About the Role**We are seeking a skilled Employee Relations Specialist to join our team at Mondelez International. As a specialist in a process, workstream or area in our Business Services, you will work to support impeccable service operations.**Key Responsibilities**Use your in-depth process and service knowledge to ensure that service level agreements...


  • Curitiba, Paraná, Brasil Volvo Group Tempo inteiro

    At Volvo Group, we are shaping the future of sustainable transportation solutions. If you are passionate about making a difference on a global scale, working with cutting-edge technologies and collaborative teams, this role may be a perfect fit.**Key Responsibilities:**• Secure high-level performance in logistics distribution of products to customers via...


  • Curitiba, Paraná, Brasil Volvo Group Tempo inteiro

    At Volvo Group, we are shaping the future of sustainable transportation solutions. If you are passionate about making a difference on a global scale, working with cutting-edge technologies and collaborative teams, this role may be a perfect fit.**Key Responsibilities:**• Secure high-level performance in logistics distribution of products to customers via...


  • Curitiba, Paraná, Brasil Exxon Mobil Tempo inteiro

    About ExxonMobilExxonMobil is a leading energy and chemical company that aims to drive innovation and advance modern living while working towards a net-zero future.Job SummaryWe are seeking a skilled Cloud Applications Support Specialist to join our team at the ExxonMobil Business Support Center Brasil Ltda. in Curitiba, Brazil. As a Cloud Applications...


  • Curitiba, Paraná, Brasil Volvo Group Tempo inteiro

    About the RoleWe are seeking a highly skilled Technical Preparation Specialist to join our team at Volvo Group. As a key member of our Manufacturing Engineering - Prosit team, you will play a crucial role in introducing products and production methods in production, with a focus on software and mechatronic systems.Key ResponsibilitiesVerify new test...


  • Curitiba, Paraná, Brasil Volvo Group Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as a Digital Transformation Specialist. In this role, you will play a key part in shaping sustainable transportation solutions for the future.Key ResponsibilitiesSupport the development and implementation of tactical plans for partnered services in the...

  • Quality Assurance Specialist

    2 semanas atrás


    Curitiba, Paraná, Brasil Retail Consult Tempo inteiro

    In the rapidly evolving retail landscape, technology plays a pivotal role in transforming operations for businesses of all sizes. At Retail Consult, we are at the forefront of this transformation, providing innovative technology solutions tailored for the retail sector.We are currently in search of a Quality Assurance Specialist (QA) to enhance our dynamic...


  • Curitiba, Paraná, Brasil Bamboo Payment Systems Tempo inteiro

    About Bamboo Payment SystemsBamboo Payment Systems is a leading provider of innovative payment solutions, empowering businesses to thrive in the ever-evolving payments landscape.Why Join Our Team?Be part of a dynamic team that is redefining the future of payments.Contribute to cutting-edge projects that drive innovation and growth.Enjoy a collaborative and...


  • Curitiba, Paraná, Brasil ExxonMobil Tempo inteiro

    About ExxonMobilExxonMobil is a leading energy and chemical company that aims to drive energy innovations and advance modern living. Our diverse workforce is fueled by a passion for what we do and what we stand for.We are a global organization with a unique business model that combines energy, chemicals, lubricants, and lower-emissions technologies. Our...