Network Operations Technician

Há 4 dias


Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiro
Job Summary

We are seeking a highly skilled Network Operations Technician to join our team at Intelsat. As a key member of our NOC team, you will be responsible for providing technical expertise and troubleshooting support for our satellite and IP-based Broadband Platform network.

Key Responsibilities
  • Provide operational support and timely response to phone calls and emails through the triage process.
  • Interface and coordinate troubleshooting efforts with other company and partner facilities to resolve service disruptions.
  • Respond in a timely manner to incoming customer calls/emails with professionalism.
  • Service management through case, incident, and problem management.
  • Participate in routine daily operational activities and alarm monitoring, with the goal of eliminating/mitigating any operational impact to customers.
  • Monitor full-time managed services as well as teleport RF-based Platform Hub equipment, and associated ground systems.
  • Perform troubleshooting for all full-time services while consistently following established processes and procedures.
  • Assist with monitoring and execution of change management activity adhering to ITIL methodology.
  • Escalate and report on service issue corrective measures to the Management team.
Requirements
  • High school diploma or vocational school graduate.
  • At least one year of comprehensive working knowledge of satellite RF-related theory and Broadband IP-based Platforms such as Gilat Skyedge II-c/IV and Comtech Heights.
  • Willingness to work in a 24x7 dynamic shift environment (including days, nights, weekends, and holidays).
  • Be highly capable of following company guidelines in making independent decisions under stressful conditions in a multi-tasking work environment.
  • The ability to convey complex technical issues equally to skilled and unskilled individuals.
  • Consistently display good team working, organizational, and interpersonal skills.
  • Consistently display situational awareness and take initiative to address both customer issues as well as departmental inefficiencies with little to no supervision.
  • Good computer skills and the ability to read and understand operational manuals for various test and/or measurement equipment.
What We Offer
  • Hybrid work environment offering up to two days per week work from home (for eligible positions).
  • Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally.
  • Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
  • Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more.
Our Commitment to Diversity and Inclusion

We're committed to fostering a culture and environment of diversity, inclusion, and respect – a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams – where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.



  • Rio de Janeiro, Rio de Janeiro, Brasil Intelsat Tempo inteiro

    Job SummaryWe are seeking a highly skilled Network Operations Technician to join our team at Intelsat. As a key member of our NOC team, you will be responsible for providing technical expertise and troubleshooting in support of our mixed vendor satellite and IP based Broadband Platform network.Key ResponsibilitiesProvide operational support and timely...


  • Rio de Janeiro, Rio de Janeiro, Brasil MUNDIVOX COMMUNICATIONS Tempo inteiro

    Job SummaryMundivox Communications is seeking a skilled Telecommunications Technician to join our team. As a key member of our operations, you will be responsible for installing and repairing telecommunications networks, ensuring seamless connectivity for our customers.Key ResponsibilitiesInstall and maintain telecommunications equipment, including routers,...


  • Rio de Janeiro, Rio de Janeiro, Brasil MUNDIVOX COMMUNICATIONS Tempo inteiro

    Job Title: Telecommunications Technician **About the Role:** We are seeking a skilled Telecommunications Technician to join our team at Mundivox Communications. As a key member of our installation and repair team, you will be responsible for ensuring the smooth operation of our telecommunications network. **Key Responsibilities:** * Install and repair...

  • Incident Manager

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Services Tempo inteiro

    About the RoleAs a key member of the Orange Business Services team, you will play a critical role in ensuring the smooth operation of our global network infrastructure. Your primary responsibility will be to manage and resolve network incidents in a timely and efficient manner, minimizing downtime and ensuring business continuity.Key ResponsibilitiesAssess...


  • Rio de Janeiro, Rio de Janeiro, Brasil MUNDIVOX COMMUNICATIONS Tempo inteiro

    About the RoleMundivox Communications is seeking a skilled and reliable Installation and Maintenance Technician to join our team. As an Aerial and Underground Cable Installer, you will be responsible for constructing and maintaining our telecommunications network.Key ResponsibilitiesConstruct and equip aerial and underground cable networksInstall cables to...

  • Incident Manager

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Tempo inteiro

    About the RoleWe are seeking a highly skilled Incident Manager to join our Network Operations team at Orange Business. As an Incident Manager, you will play a critical role in ensuring the smooth operation of our network services and delivering exceptional customer experiences.Key ResponsibilitiesAssess and prioritize incident requests from various sources,...

  • Network Architect

    1 semana atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Limited Tempo inteiro

    Job SummaryWe are seeking a highly skilled Network Architect to join our team at Wipro Limited. As a Network Architect, you will be responsible for managing suppliers and partners, acting in a consultative and collaborative way with stakeholders, and searching and proposing improvement solutions for network infrastructure.Key ResponsibilitiesManage...

  • Network Architect

    Há 4 dias


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job Title: CISCO Wireless AdminVaga Presencial Rio de Janeiro:Key Responsibilities:Manage relationships with suppliers and partners to ensure seamless network operations.Collaborate with stakeholders to identify and propose improvement solutions for network performance.Develop and implement network designs for new and existing sites, adhering to best market...

  • Maintenance Technician

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Em&I Group Tempo inteiro

    Job Title: Maintenance & Stores TechnicianJob Summary:We are seeking a highly skilled Maintenance & Stores Technician to join our team at Em&I Group. The successful candidate will be responsible for ensuring the smooth operation of our equipment and facilities, while maintaining a high level of safety and efficiency.Key Responsibilities:Assist in the...

  • Network Engineer

    Há 7 dias


    Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Services Tempo inteiro

    About the RoleOrange Business Services is seeking a highly skilled Network Engineer to join our Global Delivery & Operations team. As a Network Engineer, you will play a critical role in ensuring the smooth operation of our global communication solutions.Key ResponsibilitiesManage ticketing tool to track, update and process customer cases daily.Acknowledge...

  • Network Architect

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Limited Tempo inteiro

    Job DescriptionJob Title: Network ArchitectJob Summary: We are seeking a highly skilled Network Architect to join our team at Wipro Limited. As a Network Architect, you will be responsible for designing, implementing, and managing data networks to ensure high-performance and reliability.Key Responsibilities:Design and Implementation: Design and implement...

  • Data Network Specialist

    2 semanas atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Limited Tempo inteiro

    Job DescriptionJob Title: Network ArchitectJob Summary: We are seeking a highly skilled Network Architect to join our team at Wipro Limited. As a Network Architect, you will be responsible for designing, implementing, and managing data networks to ensure high-performance, scalability, and reliability.Key Responsibilities:Network Design and Implementation:...

  • Network Architect

    1 semana atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job Opportunity at Wipro Technologies:About the Role:We are seeking a highly skilled Network Architect to join our team at Wipro Technologies. As a Network Architect, you will be responsible for designing, implementing, and managing network infrastructure to support our business operations.Key Responsibilities:Network Management: Manage and maintain our...

  • Network Architect

    Há 5 dias


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Technologies Tempo inteiro

    Job Title: Network ArchitectWipro Technologies is seeking a highly skilled Network Architect to join our team.Key Responsibilities:Supplier and Partner Management: Manage relationships with suppliers and partners to ensure seamless network operations.Collaborative Stakeholder Engagement: Act as a consultative partner with stakeholders to identify and propose...


  • Rio de Janeiro, Rio de Janeiro, Brasil Sbm Offshore Tempo inteiro

    **Job Summary**Sbm Offshore is seeking a highly skilled Laboratory Technician to join our team in Rio de Janeiro, Brazil. As a Laboratory Technician, you will be responsible for carrying out routine sampling and testing/analysis operations, maintaining safe and healthy conditions in the working environment, and ensuring that laboratory and field...


  • Rio de Janeiro, Rio de Janeiro, Estado do Rio de Janeiro, Brasil Logicalis Brasil Tempo inteiro

    Descrição do cargoAtuar com soluções e projetos em clientes Enterprise, atendendo o segmento governamental e hospitalar. Monitorar o ambiente de T.I utilizando a ferramenta Zabbix.Realizará o atendimento do usuário N1, N2 com ambiente Network e Microinformática. Atuação em campo para atendimento de OS (Ordem de serviço).Realizará acompanhamento...

  • Network Architect

    1 semana atrás


    Rio de Janeiro, Rio de Janeiro, Brasil Wipro Limited Tempo inteiro

    Job DescriptionJob Title: Network ArchitectCompany: Wipro LimitedResponsibilities:Manage and coordinate with suppliers and partners to ensure seamless operations.Act as a consultative and collaborative expert with stakeholders to drive business growth.Search and propose innovative solutions to improve network performance and efficiency.Develop and implement...


  • Rio de Janeiro, Rio de Janeiro, Brasil Orange Business Services Tempo inteiro

    {"About the RoleAs a Network Engineer at Orange Business Services, you will be responsible for managing customer issues and requests related to security technologies. You will work closely with the Level 1 service desk support team, customers, and other stakeholders to resolve incidents and provide expert-level technical support.Your key responsibilities...


  • Rio de Janeiro, Rio de Janeiro, Brasil Technipfmc Tempo inteiro

    Job SummaryWe are seeking a highly skilled Offshore Quality Projects and Operations Specialist to join our team at TechnipFMC. As a key member of our operations team, you will be responsible for ensuring compliance with processes and procedures on board our vessels, focusing on quality and process improvement.Key ResponsibilitiesMonitor and intervene in the...


  • Rio de Janeiro, Rio de Janeiro, Brasil SBM Offshore Tempo inteiro

    Job Summary We are seeking a highly skilled Hydrocarbon Processing Technician to join our team at SBM Offshore. As a key member of our operations team, you will be responsible for ensuring the safe and efficient operation of our hydrocarbon processing systems. Responsibilities Process Operations Start up, operate, monitor, and shut down process and...