Sales Associate

1 semana atrás

Rio de Janeiro, Rio de Janeiro, Brasil Marc Jacobs Tempo inteiro
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Marc Jacobs in Rio Grande, McAllen, Texas. As a Sales Associate, you will play a key role in driving sales and providing exceptional customer service to our clients.

Responsibilities
  1. Drive Sales and Service: Consistently achieve or exceed individual and store sales and other commercial KPIs.
  2. Ensure a Guest-Ready Store: Maintain a store environment that is always guest-ready, welcoming, and inclusive.
  3. Build the Sale: Establish yourself as an expert and go-to source for styling expertise, seasonal trends, and product knowledge.
  4. Cultivate Client Relationships: Capture client data, initiate regular client contact, and provide prompt follow-up on all sales, events, or client inquiries.
  5. Foster a Culture of Collaboration: Work collaboratively with colleagues and management to maintain a positive and inclusive store environment.
  6. Stay Curious and Learning: Continuously seek and receive feedback from colleagues and management to improve your skills and knowledge.
  7. Ensure Store Organization: Maintain a well-organized sales floor and stockroom.
  8. Adhere to Company Policies: Ensure compliance with all company policies and procedures.
Qualifications
  1. 1+ Years' Experience: Retail, sales, or industry-adjacent role with a focus on customer service.
  2. Experience in Sales and Client Relations: Generating sales, building, and developing client relationships.
  3. Strong Communication Skills: Verbal and written communication skills.
  4. Delivers Excellence: Demonstrates passion and empathy for clients, anticipates and exceeds client expectations.
  5. Cultivate an Entrepreneurial Spirit: Embraces change and new opportunities while remaining true to the DNA of Marc Jacobs.
  6. Creative and Innovative: Promotes curiosity, diversity, and collaboration – is open to disruptive ideas.
  7. Excellent Organizational Skills: Follow-up, time management, and computer skills including operating a POS and navigating Microsoft Office suite.
  8. Passion for Marc Jacobs: Passion for the Marc Jacobs brand and product offering.
  9. Flexibility: Ability to work a retail schedule including evenings, weekends, and holidays.
What We Offer

We offer a comprehensive benefits package including paid holidays, vacation time, sick and personal time, medical, dental, and vision insurance, and 401k matching. We also offer discounts on travel, entertainment, and more through our partnership with PerkSpot. MJ employees also receive discounts on MJ products throughout the year, as well as access to discounts on other LVMH brands.

About Marc Jacobs

For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.

Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

EEO Statement

Marc Jacobs International was founded on Marc's vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways. We encourage you to apply even if you don't meet all of the listed qualifications.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state, or local law.

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