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Customer Service Representative

2 meses atrás

Rio de Janeiro, Rio de Janeiro, Brasil NEMA Tempo inteiro
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Floor Associate. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Assist customers with purchases and resolve any issues that may arise.
  • Maintain a clean and organized store environment, including the sales floor and stockroom.
  • Process transactions accurately and efficiently, including handling cash, credit card payments, and returns.
  • Work collaboratively with other team members to achieve sales goals and meet customer needs.
Requirements:
  • Previous experience in customer service or sales is an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Availability to work a variety of shifts, including mornings, afternoons, and weekends.
Benefits:
  • Competitive hourly wage.
  • Opportunities for advancement and professional growth.
  • Discounts on store merchandise.
  • Bonus structure for meeting sales targets.
Work Schedule:

We offer a variety of shifts to accommodate different schedules, including:

  • Morning shifts: 7:00 AM - 3:00 PM.
  • Afternoon shifts: 2:00 PM - 10:00 PM.
  • Weekend shifts: Saturday and Sunday.

Please note that availability to work a variety of shifts is a requirement for this role.