Customer Support Representative for MinMaxDeals
3 semanas atrás
About the Customer Support Representative Position
We are seeking a Customer Support Representative to join our team at MinMaxDeals LLC, a wholesale distributor of branded cosmetics for e-commerce businesses.
As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our customers, which include e-commerce businesses and wholesalers.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Process customer orders and resolve any issues related to shipping or delivery
- Collaborate with internal teams to resolve customer issues and improve customer satisfaction
- Continuously improve customer service skills and stay up-to-date with product knowledge
Requirements
- Experience in customer service and support, preferably in a wholesale or e-commerce environment
- Ability to communicate effectively with customers and internal teams
- Strong problem-solving skills and ability to work in a fast-paced environment
- Ability to work independently and as part of a team
- Basic computer skills and knowledge of customer service software
What We Offer
- Competitive hourly rate of $5.00
- Performance-based raises
- Award-winning company culture
- Opportunities for professional growth and development
Work Environment
Our ideal candidate is a self-motivated and customer-focused individual who is able to work independently in a remote environment. The Customer Support Representative will be responsible for providing exceptional customer service and support to our customers, which include e-commerce businesses and wholesalers.
Requirements
- A reliable wired internet connection (minimum 50 Mbps download and 10 Mbps upload)
- A dedicated workspace with minimal distractions
- A Windows 10/11 computer or Mac equivalent with at least 8GB of RAM
- A webcam and noise-canceling headset
- A backup power source and internet connection
Why Join Us?
At MinMaxDeals LLC, we are committed to providing exceptional customer service and support to our customers. We are looking for a customer-focused and self-motivated individual who is able to work independently in a remote environment.
How to Apply
Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
Pay: R$20.00 - R$24.00 per hour
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