Customer Support Representative: Music Streaming Service
4 semanas atrás
Job Summary
We are seeking a skilled Customer Support Representative to join our team at Modsquad. As a key member of our digital engagement team, you will be responsible for providing exceptional customer support to music streaming service users.
Key Responsibilities
- Respond to customer inquiries via inbound messages in English and Portuguese
- Help customers navigate the music streaming platform and troubleshoot technical issues
- Ensure customers have a positive listening experience
Requirements
- Strong communication skills and a passion for music
- Ability to work in a remote environment and manage time effectively
- Proficiency in English and Portuguese, with the ability to communicate complex issues clearly
- Dedicated laptop or desktop computer with Windows 10 or above, stable broadband internet connection, and 8 GB RAM or better
What We Offer
- A dynamic and supportive work environment
- The opportunity to work with a global team and contribute to the success of a leading music streaming service
- A competitive pay rate and benefits package
How to Apply
If you are a motivated and customer-focused individual with a passion for music, please submit your application. We look forward to hearing from you.
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