Customer Support Representative: Music Streaming Service

4 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil Modsquad Tempo inteiro

Job Summary

We are seeking a skilled Customer Support Representative to join our team at Modsquad. As a key member of our digital engagement team, you will be responsible for providing exceptional customer support to music streaming service users.

Key Responsibilities

  • Respond to customer inquiries via inbound messages in English and Portuguese
  • Help customers navigate the music streaming platform and troubleshoot technical issues
  • Ensure customers have a positive listening experience

Requirements

  • Strong communication skills and a passion for music
  • Ability to work in a remote environment and manage time effectively
  • Proficiency in English and Portuguese, with the ability to communicate complex issues clearly
  • Dedicated laptop or desktop computer with Windows 10 or above, stable broadband internet connection, and 8 GB RAM or better

What We Offer

  • A dynamic and supportive work environment
  • The opportunity to work with a global team and contribute to the success of a leading music streaming service
  • A competitive pay rate and benefits package

How to Apply

If you are a motivated and customer-focused individual with a passion for music, please submit your application. We look forward to hearing from you.



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