Payment Processing Specialist
4 semanas atrás
Company Overview
Shopee is a leading e-commerce platform that empowers sellers from all over the world to sell into the Southeast Asia and Taiwan region.
We help sellers market their products across 7 markets and provide enabling services such as cross border logistics, operations, payments, product related services, overseas warehouse fulfillment, and business intelligence.
About This Role
This role is part of our Payments team in Brazil - São Paulo. As a Payment Processing Specialist, you will be responsible for managing payment processes for 3 LATAM markets, performing issue resolutions and process management.
You will also create and improve current processes, communicate with the product team for UX improvements, and work closely with the CS team to focus on customer experience with payments ecosystem.
Additionally, you will follow up on day-to-day operations with regional stakeholders and manage dashboards to monitor performance.
Salary and Benefits
We offer a competitive salary: R$ 15,600.00 per month, which translates to approximately USD $3,600.00 at the current exchange rate.
In addition to a competitive salary, we offer a range of benefits including medical and dental care, extended to dependents, flexible meal/food allowance, transportation/Vehicle or parking at the location allowance, flexible benefit, and Zenklub.
Job Requirements
- Bachelor's Degree Complete
- Experience within E-commerce platforms
- Basic / Medium knowledge on payments
- A/B testing experience (optional)
- Intermediate English (tasks and discussions with Headquarters)
- Mid-level Spanish (optional)
- Advanced knowledge in Excel and if possible SQL
- Strong analytical/reporting skills
- Detail oriented, and capable of handling multiple tasks in a dynamic work environment
What We Offer
This is an exciting opportunity to contribute to the future of e-commerce in Brazil while creating a positive impact on millions of people's lives.
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