Financial Services Director: Payment Security and Compliance

1 semana atrás


São Paulo, São Paulo, Brasil Pentasia Tempo inteiro

Pentasia is a prominent player in the online sports betting and gaming industry, known for its user-friendly platform and wide variety of sports and casino offerings. We prioritize responsible gaming, offering tools and resources for players to manage their activity. With an emphasis on innovative technology and customer engagement, we have gained a strong reputation in the online gaming sector for reliability, entertainment value, and customer-focused service.

Job Overview

The Financial Services Director: Payment Security and Compliance leads a team of specialists dedicated to monitoring payment transactions and identifying potential fraud. This role is crucial in maintaining the integrity of our operations and ensuring a high standard of service for our customers.

Main Responsibilities
  • Oversight of payment processing functions, including handling transactions, reconciling accounts, and ensuring regulatory compliance.
  • Monitoring and analyzing payment transactions to detect potential fraud and unusual activity.
  • Risk assessments on payment activities and implementation of strategies to mitigate fraud-related risks.
  • Application of fraud detection tools and methodologies to spot suspicious trends or behaviors, investigating promptly and escalating any potential issues as needed.
  • Resolution of payment discrepancies, management of chargebacks, and collaboration with internal teams and external partners to resolve disputes effectively.
  • Monitoring system and automation performance to ensure operational efficiency.
  • Collaboration with Customer Service teams to resolve payment issues and respond to customer inquiries efficiently.
  • Staying informed on regulatory updates and best practices in payments and fraud prevention to ensure compliance.
Ideal Candidate Profile
  • Proven experience in payment processing or fraud detection, ideally within online gaming, betting, or a similar sector.
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Strong leadership abilities and experience managing teams.
  • Familiarity with sportsbook and casino products.
  • Strong analytical skills and keen eye for identifying fraudulent activity within complex data.
  • Familiarity with industry regulations and compliance standards within the i-Gaming industry.
  • Excellent organizational and communication skills.
  • Strong interpersonal skills and ability to collaborate effectively across departments and cultures.
  • Proficiency in Microsoft Office or Google Suite.
  • Strong verbal and written communication skills in English.
  • Attention to detail and commitment to upholding operational integrity.
What We Offer
  • A competitive salary package and bonus scheme, estimated at £80,000 - £100,000 per annum, depending on experience.
  • Hybrid model of working, allowing for flexibility and work-life balance.
  • Onboarding support and development opportunities.
  • Health insurance for you and your family.
  • Monthly meal allowance.
  • Developmental 360° feedback framework.
  • Unlimited access to Udemy and continuous training.


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