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Business Operations Manager
2 meses atrás
We are seeking a highly skilled and experienced professional to lead our Information Technology function and drive digital transformation across our organization. As an Information Technology Specialist, you will be responsible for managing our ICT infrastructure, supervising staff, and implementing corporate ICT priorities and solutions.
Key Responsibilities- ICT Function Management
- Manage and supervise the ICT function to ensure the implementation of corporate ICT priorities, solutions, and services.
- Prepare ICT-related plans, budgets, and performance indicators, as well as year-end assessments and reporting.
- Monitor risks and threats to the ICT environment and take appropriate mitigation actions and procedures.
- Governance, Collaboration, and Capacity Building
- Participate in office management meetings to exercise functional accountabilities of the ICT function.
- Represent UNICEF ICT in inter-agency functions and engage with programme sections, counterparts, and implementing partners to form technical and business reference groups.
- Support Supply and programme staff to establish local LTAs for ICT-related programme contracts for services and products.
- Delivery of Results
- Build and strengthen relationships with counterparts, including government, sister United Nations agencies, international nonprofit organizations, and Civil Society Organizations.
- Promote the use of collaboration tools for knowledge management, capacity building, and preserving institutional memory.
- Work closely to facilitate HACT implementation with partnership managers, programme, and operations staff.
- Innovation
- Promote creativity and innovative thinking to re-engineer work processes and make the best use of technology within and outside UNICEF.
- Evaluate innovation initiatives' potential opportunities and possible risks to improve productivity, efficiency, and effectiveness.
- Education
- An advanced university degree in computer science, software engineering, information technology management, business administration, or another relevant technical field.
- Experience
- A minimum of five years of professional experience in information technology management and business operations in a large international organization and/or corporation.
- Experience in digital transition processes.
- Certification and/or proven experience in business analytics, cybersecurity, information security, ICT audit and risk management, networks management, and ICT service management.
- Proven leadership and experience in managing a team.
- Language
- Fluency in English is required. Proficient in Spanish and/or Portuguese as the post will require a commitment to achieve fluency in Portuguese (if not already acquired).
- Builds and maintains partnerships
- Demonstrates self-awareness and ethical awareness
- Drive to achieve results for impact
- Innovates and embraces change
- Manages ambiguity and complexity
- Thinks and acts strategically
- Works collaboratively with others
- Nurtures, leads, and manages people
UNICEF is committed to promoting the rights of every child, everywhere. We are a global organization that works in over 190 countries and territories to save children's lives, defend their rights, and help them fulfill their potential.
We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, regardless of their background, culture, or identity.
UNICEF is a smoke-free workplace and offers a competitive compensation package, including a comprehensive benefits program and opportunities for professional development.