Latin America Regional Director of Operations

Há 2 dias

São Paulo, São Paulo, Brasil beBeeRegional Tempo inteiro US$120.000 - US$170.000
Key Responsibilities

Serve as regional delivery leader, partnering with the General Manager to define and execute the regional strategy aligned with global delivery objectives.

  • Build, lead, and develop a high-performing LATAM delivery team across project management, data science, customer success engineering, and risk consulting.
  • Translate corporate objectives into regional goals, driving operational performance and client success outcomes.
Performance Management & Continuous Improvement
  • Own and report on key performance indicators (KPIs), including:
    • Billability and Utilization Rates
    • On-Time Delivery
    • Revenue Realization and Portfolio Profitability
    • Customer Satisfaction (CSAT)
    • Time-to-Value
  • Identify bottlenecks and implement process improvements across the LATAM delivery portfolio.
  • Drive innovation and adoption of new delivery practices, tools, and methodologies.

This role requires a proven track record of managing regional profit and loss, driving utilization, billability, and delivery excellence. A deep understanding of the fraud prevention, fintech, or payments space is highly preferred.

Requirements
  • A proven track record in managing regional profit and loss, driving utilization, billability, and delivery excellence.
  • Deep understanding of the fraud prevention, fintech, or payments space.
What We Offer

Opportunity to work in a dynamic environment, drive innovation, and adopt new delivery practices, tools, and methodologies.

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