
Industrial Automation Specialist
Há 5 dias
We're driving innovation in industrial automation by empowering frontline maintenance workers to achieve more.
Our cutting-edge platform combines hardware and software, disrupting legacy systems and delivering smarter solutions for our clients.
Key Responsibilities:- Provide technical support for automation-related issues, ensuring correct operation and integration of sensors, PLCs, and monitoring platforms.
- Diagnose and resolve complex technical problems involving industrial communication protocols, electrical diagrams, and control systems.
- Interpret and adjust electrical diagrams and PLC logic during installations or support requests.
- Collaborate with Hardware, Data Science, and Product teams to improve hardware-software integration in industrial environments.
You'll provide both remote and on-site support to ensure customer satisfaction and reduce downtime. You'll also document technical cases, customer interactions, and solutions through our Helpdesk and CRM.
Requirements:- Fluent in English.
- Previous experience in B2B technical support roles or industrial automation projects.
- Experience with sensor installation and sizing (vibration, temperature, pressure, flow, etc.).
- Knowledge of SCADA/DCS systems and industrial instrumentation.
This is an excellent opportunity to contribute to the creation of technical documentation related to automation and industrial integration.
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