Airport Services Professional

Há 4 dias


Rio de Janeiro, Rio de Janeiro, Brasil beBeeAirport Tempo inteiro R$35.000 - R$55.000
Airport Operations Role Overview

The primary objective of this role is to ensure a safe, efficient, and timely airport operation. Effective coordination with internal and external departments is required to maintain high customer service levels.

Key Responsibilities:
  • Analyse anticipated operational problems and take necessary remedial action to minimize disruptions.
  • Ensure that Handling Agents, caterers, and other service providers are fully briefed on operational requirements.
  • Control expenditure on damage baggage replacement and lost baggage claims.
  • Assist in preparing staff duty rosters and annual leave plans.
  • Undertake various administrative duties, including attending meetings and representing the company's interests.
  • Manage and administer operational/supervisory activities on a shift basis.
  • Monitor KPIs for service performance and ensure consistent delivery across operations.

This role requires a strong understanding of airport operations, passenger handling, and customer services. The successful candidate will have a minimum of 5 years' experience in airport operations, including at least 3 years in a supervisory position.

Required skills include knowledge of Reservations/Fares and Ticketing, Departure Control Systems, Dangerous Goods Regulations, and Baggage Tracing and Claims Handling. Fluency in spoken and written English and the local language is also required.

Benefits:
  • Opportunity to work in a dynamic and fast-paced environment.
  • Chance to develop skills and expertise in airport operations and customer services.
  • Competitive salary and benefits package.


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