Airport Team Leader

Há 3 dias


Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerService Tempo inteiro US$100.000 - US$120.000
Job Overview

This leadership role involves spearheading the airport team to perform their duties in a secure and efficient manner, adhering to state and local regulations. The aim is to create an environment that supports frontline staff and celebrates team achievements.

The position requires providing exceptional support to frontline team members through various means, enabling them to deliver superior customer service. This entails coaching and mentoring team members in skill development, customer service enhancement, and organizational culture behaviors.

Key Responsibilities:

  • Lead the airport team to ensure compliance with relevant regulations.
  • Create an environment that cares for frontline staff and promotes teamwork.
  • Provide support to frontline team members to enhance customer service delivery.
  • Cochestepointand mentor staff in skill development and customer service improvement.

Essential Skills and Qualifications:

  • Strong leadership and team management skills.
  • Ability to coach and mentor staff effectively.
  • Excellent communication and interpersonal skills.
  • Knowledge of relevant regulations and industry standards.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and inclusive work environment.

What We Offer:

This role offers a unique opportunity to make a positive impact on the airport team's performance and contribute to the organization's success.


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