Network Infrastructure Specialist

Há 3 dias


Santana de Parnaíba, São Paulo, Brasil 3CORP Technology Tempo inteiro
Job Title:

Network Infrastructure Specialist

About the Role:

We are seeking a highly skilled Network Infrastructure Specialist to join our team at 3CORP Technology. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our network infrastructure.

Key Responsibilities:
  • Solving Infrastructure Problems: You will work on resolving problems related to our Service Desk infrastructure, ensuring minimal downtime and maximum efficiency.
  • Server Management: You will manage and resolve server-related issues, ensuring our systems are running smoothly and efficiently.
  • Incident Management: You will manage and perform incident management, respecting our SLA (Service Level Agreement) to ensure timely resolution of issues.
  • Customer Service: You will provide excellent service and feedback to our users, ensuring their needs are met and expectations exceeded.
Requirements:
  • Technical Skills: You should have knowledge of configuration and installation of IP Telephony, Asterisk, FreePBX, Alcatel OXE, and OXO Centrals.
  • Remote Access Tools: You should have experience using systems such as TeamViewer, Anydesk, Ammy, and DameWare for remote services.
  • Driving License: You should hold a Category B driving license.
  • Travel Requirements: You should be available to travel as required by the role.
Benefits:
  • Medical and Dental Assistance: We offer comprehensive medical and dental assistance to all our employees.
  • Catering Facility: Our company has a restaurant on site, providing a convenient option for meals and snacks.
  • Educational Incentives: We offer educational and academic incentives, including courses and partnerships with universities.
Estimated Salary:

Ranging from $60,000 to $90,000 per annum, based on location and experience.



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