Administrative Assistant

2 semanas atrás

Belo Horizonte, Minas Gerais, Brasil Accor Hotels Tempo inteiro

Job Summary:

We are seeking an Administrative Assistant to join our team at Fairmont Austin. As an Administrative Assistant, you will provide administrative support to the Director of Engineering and other members of the hotel team.

Responsibilities:

  • Provide professional, friendly, and engaging service to guests and colleagues
  • Maintain complete knowledge of and comply with all departmental policies and procedures
  • Handle guest concerns and react quickly to resolve issues
  • Maintain inventory and warehouse
  • Participate in daily briefing and department meetings
  • Ensure staff is informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items
  • Follow all safety and sanitation policies

What We Offer:

  • Paid time off
  • Medical, dental, and vision insurance
  • 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability Committee

Requirements:

  • Proficient in English (verbal & written)
  • Able to communicate effectively to staff
  • Proven training skills
  • Experience with hotel Property Management System an asset
  • Strong organizational and communication skills
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests

Physical Demands:

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending stairs and ramps

Additional Information:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience. Feel Valued, Feel Sparked, We Are One.

We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Austin is proud to be an Equal Opportunity Employer. EOE/M/F/D/V

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