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IT Support Specialist
Há 1 mês
We are seeking an experienced IT Support Technician to join our team at Talentos Consultoria.
Key Responsibilities:
- Providing hardware and software support for our operations team and project initiatives.
- Installing and configuring hardware and software for offices in the Americas and maritime fleet in the region.
- Maintaining, repairing, and upgrading IT hardware.
- Providing technical support to local and roaming users.
- Assisting the service desk in hardware and software problem resolution.
- Managing the end-user support team, including desktop support and training functions.
- Maintaining an accurate database of IT equipment and licenses.
- Participating in regional and global IT project planning and implementation as needed.
Requirements:
- Bachelor's degree in computer science, IT, or a related field.
- 5+ years of experience in end-user support or IT service desk management.
- Strong understanding of end-user computing hardware, software, and support services.
- Experience with Windows 10/11, Office 365, Microsoft Azure, and Microsoft Intune.
