Enterprise CRM Strategist

1 dia atrás

Uberlândia, Minas Gerais, Brasil beBeecrm Tempo inteiro US$150.000 - US$200.000

We are seeking a highly experienced CRM Architect to join our team. As a key member of our architecture team, you will be responsible for defining end-to-end CRM strategies, interfacing with stakeholders across departments, and ensuring architectural integrity while modernizing complex legacy CRM ecosystems in highly regulated environments.

The ideal candidate will have a strong background in software architecture, experience working with CRM systems, and proficiency in REST / SOAP APIs, data sync strategies, and middleware integration.

We value autonomy, open communication, and respect for diversity as our core values. Our well-being matters, and our People Care team is here from day one to support you with everything from time-off requests to wellness check-ins.

This role requires excellent communication and stakeholder management in cross-functional/government settings. Advanced English Level is required for this role, as you will work with US clients.

About the Project

  • Lead CRM platform selection, integration design, and modernization strategy.
  • Architect scalable, secure, and compliant CRM implementations (D365, Salesforce, HubSpot).
  • Collaborate with functional stakeholders to translate business processes into technical solutions.
  • Develop data models and workflows for constituent engagement, service delivery, and case management.
  • Define and enforce architecture standards across delivery teams.
  • Guide internal and external engineering teams through execution.
  • Ensure platform governance, extensibility, and data residency compliance.

Requirements

  • Bachelor's Degree in Computer Science, Engineering, or a related field.
  • 8+ Years of experience working in Software Architecture.
  • 5+ Years of experience working in CRM systems.
  • Proven experience delivering public sector or highly regulated CRM solutions.
  • Familiarity with Microsoft Dynamics 365 CRM modules, Salesforce CRM and HubSpot CRM.
  • Proficiency with REST / SOAP APIs, data sync strategies, and middleware integration.
  • Excellent communication and stakeholder management in cross-functional/government settings.

What We Offer

  • Professional Development Opportunities.
  • A competitive compensation package.
  • A supportive work environment.

About Us

We are a leader in our industry, known for our innovative approach and commitment to excellence. Our company culture values teamwork, innovation, and continuous learning.

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