Head of Driver Retention LATAM

2 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil inDrive Tempo inteiro

About the Role:

We are seeking a seasoned professional to join our team as the Head of Driver Retention LATAM. As a key member of our leadership team, you will be responsible for developing and implementing innovative strategies to enhance driver satisfaction, activity, and loyalty in the LATAM region.

Key Responsibilities:

  • Develop and execute a comprehensive retention strategy for drivers in LATAM, focusing on activation, reactivation, and retention.
  • Collaborate with cross-functional teams to create a supportive environment for drivers, ensuring they feel valued and engaged.
  • Lead the development and implementation of projects to optimize business processes and costs, improving overall efficiency and effectiveness.
  • Conduct market research and analysis to identify trends and opportunities for growth in the LATAM region.
  • Motivate and develop a high-performing team, fostering a culture of excellence and continuous improvement.
  • Work closely with the leadership team to drive business growth and expansion in LATAM.

Requirements:

  • At least 3 years of experience in a related field, preferably in driver retention or a similar role.
  • Proven track record of developing and executing successful retention strategies.
  • Excellent leadership and project management skills, with the ability to motivate and develop a high-performing team.
  • Advanced skills in Google Sheets and Presentations, with experience in data analysis and reporting.
  • International management experience, with a strong understanding of cross-cultural dynamics.


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